Position SummarySenior Manager, E-commerce Platforms – At Samsung Electronics Canada, we are looking for a leader to oversee the Samsung.Com digital merchandising team. The role manages Canadian content in English and French across B2C, Business sites, EPP/SMB and ShopApp, handling new product launches and seasonal campaigns. The incumbent will act as liaison between HQ teams and internal departments such as Marketing, Sales, Legal, Service, and the E‑Commerce team. Additional responsibilities include enabling Direct‑to‑Consumer purchase functionality, managing pricing, promotions, product availability, and facilitating the omnichannel experience between Samsung.Com and offline Samsung Experience Stores. This position requires strong leadership, strategic thinking and cross‑functional collaboration to drive the success of Samsung’s e‑commerce platforms in Canada, ensuring a cohesive and engaging customer experience across all digital touchpoints.Role and ResponsibilitiesOversee new product launches and content updates for MX, CE, IT, B2B/EPP/SMB and corporate pages; manage the Samsung.Com operations budget.Own and drive merchandising & strategy for the most important division while managing all divisions with the team.Develop and execute Samsung.Com merchandising & strategy to support sales and promotional initiatives for DTC business (e.G., Homepage, Navigation, Category pages, sub‑category pages, Filter Pages, Product pages, New content Pages, Offer Pages, Campaign Landing Pages, Cart and Checkout).Strategic planning of promotional and seasonal campaigns focused on optimizing the user journey toward order conversion.Manage collaboration of internal online teams, agency partners and HQ stakeholders to ensure on‑time product launches and seamless go‑to‑market execution.Lead the Conversion Rate Optimization and Personalization team and testing strategy; implement learnings to optimize conversion rate and achieve revenue targets.Manage online‑to‑offline processes, including Reserve online pick up in store and Endless Aisle.Report web analytics,



launch and campaign performance; work with DigitalMarketing and Digital product development teams to ensure end‑to‑end tracking.Ensure accuracy of .COM/eCom information and site proofing within the team or through a vendor.Guarantee site stability and error‑free performance, especially for pricing and campaigns.Manage agency and vendor partnerships for web publishing, IT support and development teams on the e‑commerce side.Collaborate with e‑commerce operations team and HQ DTC team to submit, review and approve platform enhancements.Serve as primary point of contact for HQ GMO AEM/Platform team for current platform/AEM developments and troubleshooting escalations; manage platform escalations and coordinate with global teams to resolve per SLA.Apply expertise in GA4, SEO, GEO/AEO and related tools.Skills and QualificationsEducationBachelor’s degree in Marketing/IT or related field.MBA in Marketing preferred.KnowledgeSuperior qualitative and quantitative analytical capabilities, with a strong portfolio of high‑quality deliverables and deep understanding of consumer behavior.Ability to juggle multiple projects and set priorities for managers and individual contributors.Experience managing the creative and messaging process.Highly developed communication and relationship skills.Strategic thinking combined with strict attention to tactical details and execution.Knowledge of innovative direct marketing techniques and approaches using industry best practices, including social media and mobile channels.Excellent written and verbal communication, analytical and strategic thinking skills.Proficiency with AEM and AEP.Knowledge of Adobe Target / Insider for personalization, customer segmentation and conversion improvement.ExperienceMinimum 8+ years of experience working within an eCommerce‑enabled website environment,



developing campaigns and strategies to drive traffic and profitably acquire new customers.5+ years working within a retail environment (preferably electronics industry) identifying marketing initiatives measured by sales growth.5+ years of experience with CRM data tools and research methodology.Hands‑on knowledge of analytics tools such as Adobe Analytics.The salary range for this role is expected to be between $107,000 to $147,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job‑related knowledge, competencies, qualifications, relevant skills and experience.The total rewards package for a regular full‑time employee may include a variable incentive, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits, wellness and well‑being benefits, development opportunities, and other employee perks.BenefitsFantastic employee discount on all Samsung products.Competitive salary and performance‑based incentive plan for all levels.Employer paid medical and dental coverage from day one.Group RRSP plan that helps you save for the future.Free on‑site gym.Subsidized cafeteria, including free Starbucks coffee/latte machine.Tuition reimbursement to keep you learning / access to Samsung U for 24/7 online learning.Employee referral program.Virtual pet care to ensure the well‑being and health of your beloved furry companions.Additional well‑being days for better work‑life balance.Samsung is an equal employment opportunity employer.Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.#J-18808-Ljbffr

📌 Senior Manager, E-Commerce Platforms - C$107,000 - C$147,000 A Year (Winnipeg)
🏢 Samsung Electronics Canada
📍 Winnipeg