Elevate customer service at Advantage Restaurant Supply as a Client Support Specialist in Niagara Falls, ON. Handle inquiries, resolve issues, and ensure customer satisfaction every day.
This full time, on-site role focuses on building strong relationships with clients through effective communication and problem-solving. You will support order placement, coordinate with internal teams, and document customer interactions accurately. Ensuring timely resolution of concerns will be key to enhancing the customer experience.
Key Responsibilities:
• Handle inbound customer inquiries professionally
• Provide accurate product and service information
• Resolve equipment and service-related issues
• Monitor customer satisfaction and document interactions




• Assist with administrative tasks and process improvements
Requirements:
• Strong customer service experience in B2B settings
• Effective communication and active listening skills
• Proficiency with CRM systems and basic applications
• Strong organizational abilities for multitasking
• High school diploma required; post-secondary education is an asset
Bring your dedication to client support and issue resolution to Advantage Restaurant Supply in Niagara Falls.
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📌 Client Support Specialist in Niagara Falls
🏢 Advantage Restaurant Supply
📍 Niagara Falls