Become a Senior Service Designer to spearhead user-centered digital initiatives in a contract role with a prominent public-sector organization. This primarily remote position focuses on accessibility and enterprise UX. You'll engage in multi-year projects aimed at modernizing digital services within a cross-functional team.

Your role includes leading user research, facilitating design workshops, and ensuring final products align with governmental policies and user requirements. Strong team-oriented skills and design expertise are vital for success. Key Responsibilities:

- Guide design process with stakeholder facilitation
- Conduct hands-on user interviews and usability testing
- Create detailed service blueprints and user flows
- Lead enterprise design system initiatives
- Collaborate with developers on production-ready specifications Requirements:
- Over 10 years in UX/UI and service design
- Minimum five years in government digital transformation
- Experience with journey mapping and service design
- Proficient in Figma and collaborative tools
- Must provide professional references Drive user-focused innovation in public services through this impactful design position.

📌 Remote Senior Service Designer Role (Edmonton)
🏢 Swim Recruiting
📍 Edmonton