Job Posting

Position: Residence Worker Senior – Permanent Part Time

Shift Schedule: Thursdays, Fridays, Saturdays 7 hr. shifts, 10:00am – 5:30pm

(with a 1/2 unpaid meal break)

Hours Per Week: 21

Grid Level: 12 (External)

Wage Range: $30.95 - $35.52

Department: Transition House Program

Reports to: Program Manager

Closing Date: September 10, 2026

Position Summary:

All employees of TCT are expected to rigorously uphold the confidentiality and anonymity of all participants. Safety is paramount and governs all interactions and job functions. All employees are expected to endorse the philosophy, policies, goals, and objectives of the Society and provide services within a cross-program collaborative framework.

Transition

House employees are expected to maintain accurate knowledge and practice of policies and procedures specific to the program, including community resources. The role of the Residence Worker Senior falls into three general categories: direct participant service delivery, support for the program, and support for staff.

Direct Participant Service Delivery:

- Model personal accountability, responsibility, inclusion, boundary setting, and initiative.
- Demonstrate safety practices, problem-solving, crisis intervention skills, critical thinking, and active listening.
- Engage with program participants from a trauma-informed perspective.
- Orient current program participants to the program/agency services and expectations.
- Complete a Domestic Violence Risk Assessment with participants.
- Assist participants in the development of a Personal Service Plan and Safety Plan.
- Assist participants in the development of a Personal Budget.
- Encourage participants in developing/maintaining good hygiene, nutritional, and household management practices.
- Assist participants in developing strategies to overcome barriers to independence, resiliency, and autonomy – personal, housing, legal, financial, physical/health, and educational.
- Present participants with researched information to increase their ability to make an informed choice.
- Where required, seek collaborative service opportunities both intra and inter-agency to assist participants.




- When appropriate and in accordance with the Personal Service Plan, facilitate referrals to community resources.
- Participates in integrated case management meetings as required.
- Provide emotional support and feedback to participants and their families.
- Assist with case management.
- Recognize and deal with potential emergency situations to prevent harm to participants, and/ or to the public.
- Report problems to the Program Manager.
- Identify social economic, recreational, and educational services in the community that will meet the participant’s needs and liaise with other agencies, professionals, government officials, and the community.
- Provides support to Second Stage participants.
- Perform other related duties as required.

Support for Program

- May oversee the operation of the transition house in the absence of the Program Manager.
- Maintain reports such as statistics, logbooks, and daily activities.
- Responsible for ensuring house management tasks are completed in a timely and consistent manner.
- Completes rotational cleaning/housekeeping duties as assigned.
- Monitor and ensure adequate supplies, including food, linens, and household cleaning supplies are maintained.

Support for staff

- Assists Program Manager with orientation, training, work direction, guidance, and support to Transition House Support Workers.
- Clarifying policy and procedures.
- Reviewing completion of work tasks/service expectations.
- Scheduling staff and overseeing staffing schedules.
- Provide input into Transition House Support Workers’ performance evaluations and probation reviews.
- Performs other related Agency duties as directed by Program Manager.

Education, Training and Experience: · A college diploma from a recognized institute with an emphasis on social services.

· 2 years of experience in a supervisory role.





· 2+ years social services experience, preferably with women, children and/or youth.

· Direct experience working with women and children who have experienced violence is an asset.

· A current specified First Aid Certificate, including Children’s First Aid.

· Trauma Informed Care Training.

· Harm Reduction Training.

· Crisis Intervention Training.

· Indigenous Awareness Training.

· LQTBQIASP+ Awareness Training.

· Successful candidates will have basic computing skills and the ability to quickly learn this program.

Job Skills and Abilities:

· Able to work well in a stressful environment with adult women and their children (age birth to 18 years) who are in crisis and have experienced physical, sexual and/or emotional abuse.

· Knowledge of ancillary systems involved in domestic violence; legal system, community advocates, applicable legislation, practices, and policies of MCFD, and local resources.

· Extensive knowledge in the field of domestic violence.

· Demonstrated non-judgmental compassion, empathy, and initiative.

· Positive, supportive team player with a pleasant personality.

· English proficiency is required, with strong communication skills both orally and in writing, including strong notetaking and documentation skills and detail-orientation.

· Additional language is an asset.

· Proficient in MS Office and videoconferencing.

· Able to do cleaning (e.g., staff washroom, sweeping, garbage removal, snow removal, dishes, cooking, etc.).

· Strong organizational, time management, critical thinking, and decision-making skills.

· Ability to assess needs, strengths, and challenges in self and others.

· Ability to work with minimum supervision while working in a team setting.

Additional Information:

- Criminal Record Check required, including Vulnerable Sector Screening mandatory.
- This position will require union membership

Job Type: Full-time Pay: $30.95-$35.52 per hour

Education

- AEC / DEP or Skilled Trade Certificate (preferred)

Experience:
- Supervising: 2 years (required)
- Social Services: 2 years (required)

Work Location: In person

📌 Residence Worker Senior – Permanent Part Time (Port Coquitlam)
🏢 Tri-City Transitions Society
📍 Port Coquitlam