Resident Building Manager

Vancouver, BC

Create Exceptional Living Experiences in the Heart of Vancouver

Are you a relationship-focused property management professional who takes pride in creating welcoming, well-maintained communities?

Wesgroup is seeking a proactive and customer-focused Resident Building Manager to oversee the day-to-day operations of a 22-storey mixed-use residential community comprising 162 homes, ideally situated between Coal Harbour and the West End.

As the face of the building, you'll play a meaningful role in shaping the resident experience while ensuring the property operates safely, efficiently, and to the highest standards. From building strong relationships with residents to coordinating leasing activities, maintenance initiatives, and daily operations, you'll have the opportunity to make a visible impact every day.

This is an exciting opportunity for someone who enjoys variety, takes ownership, and thrives in a role that combines customer service, property operations, leasing, and community building. You'll join a collaborative team backed by one of Western Canada's leading real estate companies and contribute to creating exceptional places people are proud to call home.

ABOUT WESGROUP

At Wesgroup, we're more than a real estate company. We build vibrant communities where people live, work, and connect.

Founded in British Columbia over 60 years ago, Wesgroup has grown into one of Western Canada's largest private real estate companies, with a portfolio spanning residential, commercial, industrial, and mixed-use properties. With over 4 million square feet of owned and managed assets and a strong development pipeline, we continue to shape communities across Metro Vancouver.

Our success is built on accountability, adaptability, strong relationships, and treating others according to the Golden Rule, while empowering our employees to do meaningful work and grow their careers.

WHAT YOU’LL DO

Resident Services & Leasing

- Deliver exceptional customer service by responding to resident inquiries and service requests in a timely and professional manner.
- Foster positive relationships with residents and contribute to a welcoming, community-oriented living environment.
- Market and lease available suites, conduct showings, screen applicants, and complete tenancy documentation in compliance with the Residential Tenancy Act.
- Facilitate credit and reference checks through Yuhu's leasing platform.
- Coordinate and perform move-in and move-out inspections and maintain accurate resident records.
- Manage amenity room and elevator bookings and conduct pre- and post-event inspections.

Building Operations & Maintenance

- Oversee the day-to-day operation of the property,



ensuring common areas and building systems are maintained to a high standard.
- Conduct regular building inspections and identify preventative maintenance opportunities.
- Coordinate and manage building deficiencies, repairs, and maintenance projects.
- Perform minor repairs, touch-up painting, cleaning, and general maintenance as required.
- Manage relationships with contractors, trades, and service providers to ensure quality and timely completion of work.
- Monitor and maintain HVAC, electrical, plumbing, mechanical, and structural building systems.
- Notify the Property Management team of major repair requirements and capital maintenance needs.

Financial Administration

- Collect, reconcile, deposit, and maintain accurate records of rent payments, arrears, and other resident charges.
- Maintain building accounts, records, and documentation in accordance with company and accounting requirements.
- Track inventory and manage building supplies to ensure operational readiness.

Compliance & Risk Management

- Ensure compliance with the Residential Tenancy Act and all applicable legislation.
- Issue breach notices, eviction notices, and attend arbitration hearings as required.
- Maintain building security and ensure the safety of residents, visitors, and contractors.
- Administer the Building Emergency Response Plan and conduct monthly testing of emergency systems, generators, and fire alarms.
- Prepare detailed incident reports relating to property damage, accidents, injuries, theft, or resident concerns.
- Respond to after-hours emergencies and coordinate with trades and emergency services as required.
- Program and manage building access systems, including suite fobs and enterphone systems.

Team Collaboration

- Support fellow Building Managers and provide vacation relief coverage across Wesgroup's residential rental portfolio when needed.
- Collaborate closely with Property Management and other internal teams to ensure operational excellence and resident satisfaction.
- Perform additional duties and responsibilities as assigned.

WHAT YOU BRING

- 2+ years of experience in residential property management, building operations, hospitality, or a related customer-facing setting.

- Strong knowledge of the Residential Tenancy Act and applicable housing regulations.
- Exceptional customer service and relationship-building skills.




- Experience leasing residential rental properties and managing resident relations.
- Experience coordinating contractors, trades, and maintenance activities.
- Working knowledge of building operations, including HVAC, electrical, plumbing, and life-safety systems.
- Experience with Yardi and Yuhu is considered an asset.
- Strong organizational, time management, and problem-solving skills.
- Excellent verbal and written communication skills.
- Bookkeeping, accounting, or administrative experience is considered an asset.
- Ability to work independently while contributing effectively in a team environment.
- Demonstrated professionalism, discretion, and ability to maintain confidentiality.
- Flexible and adaptable with the ability to work evenings and weekends when required.
- Physically capable of performing the demands of the role, including painting, cleaning, bending, kneeling, pushing, pulling, and lifting up to 50 lbs.

EXPECTED COMPENSATION

Annual Base Salary The expected salary range for this position is $60,000 - $70,000 per year. Actual compensation will be determined based on experience, qualifications, market conditions, geographic location, and internal equity considerations.

Annual Bonus Program

Eligible employees participate in Wesgroup's competitive annual bonus program, designed to recognize and reward individual and company performance.

WHY JOIN WESGROUP

At Wesgroup, we believe our people are our greatest asset. We are committed to creating an environment where employees can grow, contribute meaningfully, and build rewarding careers.

Our employees enjoy

- A collaborative, entrepreneurial culture where ideas and initiative are valued.
- Comprehensive health and dental benefits, including a generous Health Care Spending Account.
- A Lifestyle Spending Account supporting fitness, childcare, eldercare, and overall wellness.
- Complimentary access to select fitness classes through our wellness partnerships.
- Five paid volunteer days annually to support causes that matter to you.
- Employee-led social and wellness initiatives through our Culture Committee.
- An engaging workplace that fosters connection, teamwork, and community involvement.
- Access to the Wesgroup Store, featuring exclusive merchandise and rewards.
- Opportunities for professional growth within one of Western Canada's leading real estate organizations.

HOW TO APPLY

If you're passionate about delivering exceptional resident experiences, enjoy taking ownership, and are looking to grow your career with a respected and growing organization, we'd love to hear from you.

Please visit Wesgroup Careers to submit your resume and cover letter.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

📌 Resident Building Manager (Vancouver)
🏢 Wesgroup
📍 Vancouver