Oversee compliance with the company's safety program, ensuring adherence to legislative requirements and promoting safety awareness through regular audits, training, and proactive risk management. Drive strategic talent management initiatives by attracting, developing, recognizing/rewarding, and retaining top talent, fostering employee engagement, and integrating robust succession planning to build future leaders. Lead others by providing direction, experience and development.

Communicates company policies, procedures and objectives. Lead by example in customer service and ensure follow-up on customer issues. Champion transformational change and continuous improvement. Build and sustain strong relationships with stakeholders, including consultants, building owners, property managers and the union.

Oversee and ensure that the employee performance process for both union and non-union employees is performed timely and consistently. Maintain a robust understanding of the market, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, projects, and staffing requirements. Maintain in-depth knowledge of federal, provincial, and local elevator industry codes, as well as employment and labour laws, ensuring compliance and effectively implementing regulatory and industry-standard processes.

Work as a dependable and continuous improvement leader with various teams within Canada and North America to achieve meaningful outcomes (e.g., operations, sales, finance, contracts, supply chain, legal, HR). Oversee compliance with the company's safety program, ensuring adherence to legislative requirements and promoting safety awareness through regular audits, training, and proactive risk management.



Drive strategic talent management initiatives by attracting, developing, recognizing/rewarding, and retaining top talent, fostering employee engagement, and integrating robust succession planning to build future leaders.

Lead others by providing direction, experience and development. Communicates company policies, procedures and objectives. Lead by example in customer service and ensure follow-up on customer issues. Champion transformational change and continuous improvement.

Build and sustain strong relationships with stakeholders, including consultants, building owners, property managers and the union. Oversee and ensure that the employee performance process for both union and non-union employees is performed timely and consistently. Maintain a strong understanding of the market, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, projects, and staffing requirements.

Maintain in-depth knowledge of federal, provincial, and local elevator industry codes, as well as employment and labour laws, ensuring compliance and effectively implementing regulatory and industry-standard processes. Work as a dependable and continuous improvement leader with various teams within Canada and North America to achieve meaningful outcomes (e.g., operations, sales, finance, contracts, supply chain, legal, HR). Strong general management experience with a solid understanding of P&L.;





Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing at a branch department level; Proven success in building teams and leading and developing people. Ability to define problems, collect data, establish facts, and draw valid conclusions to make recommendations and take action. Respectfully challenges the status quo in search of improved ways to meet employee and customer needs.

Values planning and team engagement to help with change adoption and development. A valid driver's license and/or the ability to travel to and within the territory and surrounding region based on operational needs. Company pension Dental care Disability insurance Employee assistance program Life insurance On-site parking Bonus plans for all positions TK Elevator is an equal opportunity employer and is committed to diversity.

Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law. Sustainable ways of working supported by policies and working models aligned with local practices and business needs.

Diversity & Inclusion Statement: At TKE, diversity drives innovation. TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.

📌 RESPONSABLE DE SECTEUR (H/F) (remote)
🏢 TK Elevator
📍 Burnaby