Restaurant Manager

Full-time | On-site | Greater Kitchener-Cambridge-Waterloo Area

About the Position

We are looking for an experienced, dependable and hands-on Restaurant Manager to lead the daily operations of one of our Tim Hortons restaurants.

The successful candidate will be comfortable leading in a fast-paced environment, developing and holding a team accountable, and taking ownership of the restaurant’s overall performance. This is an active leadership position that requires a strong presence on the restaurant floor and a willingness to support the team wherever needed.

Key Responsibilities

Lead the restaurant’s day-to-day operations and ensure each shift runs smoothly and efficiently

Recruit, onboard, train and develop Team Members and supervisors

Build effective schedules and manage labour costs

Coach the team to provide excellent guest service and resolve guest concerns professionally

Maintain Tim Hortons standards for food quality, speed of service, cleanliness and hospitality

Monitor inventory, ordering, waste, and food and paper costs

Ensure cash-handling and financial-control procedures are followed

Execute new product launches, promotions and operational initiatives

Track key performance results and develop action plans where improvement is needed

Ensure compliance with food-safety,



workplace-safety and employment requirements

Communicate regularly with the Restaurant Owner and operations leadership

Qualifications

At least two years of restaurant, retail or hospitality management experience

Previous Tim Hortons experience is preferred

Proven ability to lead, coach and hold a team accountable

Solid understanding of guest service and fast-paced restaurant operations

Experience with scheduling, labour management, inventory and cost control

Excellent communication, organization and problem-solving skills

Dependable, detail-oriented and comfortable making decisions

Flexible availability, including early mornings, evenings, weekends and holidays

High school diploma or equivalent required; post-secondary education in hospitality, business or a related field is an asset

What We Offer

Competitive compensation

Performance-based bonuses

Fully paid benefits

Comprehensive training and ongoing support

- Opportunities for professional growth as our organization expands

If you are an experienced restaurant leader who takes pride in developing people, serving guests and delivering strong operational results, we would like to hear from you.

We thank all applicants for their interest; only those selected for an interview will be contacted.

📌 Restaurant Manager (Waterloo)
🏢 Tim Hortons
📍 Waterloo