RETAIL STORE MANAGER- MALA BOUTIQUE

Full-Time | Tuesday–Saturday | In Person

2770 Dufferin Street, Unit 112, North York, ON

Approximately 10 minutes south of Yorkdale Shopping Centre

ABOUT MALA BOUTIQUE

MALA Boutique is an independently owned luxury contemporary women’s fashion boutique with two locations: our year-round Toronto store and our seasonal boutique in Muskoka.

We carry a curated selection of luxury contemporary brands including Nili Lotan, Zimmermann, Citizens of Humanity, AGOLDE, LoveShackFancy, FREECITY, Suzie Kondi and many more.

We are looking for an experienced, organized and hands-on Retail Store Manager to oversee the day-to-day operations of our Toronto location.

This is a full-time, five-day-a-week position, Tuesday through Saturday, and is fully in person.

THE ROLE

This is a hands-on management position with a strong focus on client services, inventory management and store operations.

The ideal candidate is highly organized, detail-oriented and comfortable taking ownership of the day-to-day needs of a busy independent boutique. You should also enjoy fashion, working directly with clients and being part of a smaller team where everyone contributes.

RESPONSIBILITIES

Work directly with clients, providing personalized service, styling and product recommendations

Drive sales and help build long-term client relationships

Oversee the day-to-day operations of the Toronto boutique

Manage inventory accuracy, organization and stock levels

Enter online data regarding incoming merchandise

Coordinate inventory transfers between our Toronto and seasonal Muskoka location

Maintain visual merchandising and overall presentation of the store

Upload and maintain products and inventory on Shopify and Lightspeed

Fulfill,



pack and ship online orders and coordinate customer pickups

Assist with scheduling and day-to-day management of the retail team

Help train staff on store procedures, product knowledge and customer service

Assist our Social Media Coordinator as needed with content creation, product imagery and in-store social media content

Handle the various day-to-day responsibilities that come with operating a small, hands-on retail business

REQUIRMENTS

2–3 years of retail management experience

Strong experience with inventory management

Proven customer service and sales experience

Highly organized with excellent attention to detail

Strong communication and interpersonal skills

Reliable, proactive and comfortable working independently

Ability to multitask and prioritize in a rapid-paced retail environment

Valid driver’s licence and access to a vehicle

CONSIDERED AN ASSET

Previous experience in luxury, premium or contemporary women’s fashion

Familiarity with brands and clientele similar to those carried at MALA

Experience with Shopify

Experience with Lightspeed Retail

Experience with e-commerce order fulfillment and online inventory An interest in fashion, styling and social media/content creation

SCHEDULE AND LOCATION

This is a full time, in-person position working Tuesday through Saturday at our Toronto boutique at 2770 Dufferin Street, Unit 112, North York, Ontario, approximately 10 minutes south of Yorkdale Shopping Centre.

While MALA also operates a seasonal boutique in Muskoka, this position is based at our Toronto location.

APPLY

If you have a strong background in retail management, inventory and client service and are interested in joining a growing independent fashion boutique, we’d love to hear from you.

Please apply with your resume or email [email protected]

📌 Retail Store Manager (Toronto)
🏢 MALA Boutique
📍 Toronto