Join Eaton as a Customer Success Technical Specialist in Burlington, ON or Lachine, QC. This role emphasizes technical support, order management, and customer satisfaction for a seamless experience.

You will manage customer orders, validate information, and provide timely responses to inquiries, promoting a high level of service. By collaborating across multiple systems, you will work to enhance efficiency and resolve issues proactively within a diverse business environment. Your robust communication skills will shine as you engage with customers and assist team members.

Key Responsibilities:



• Support customers with inquiries and order status • Ensure accurate order management with same-day entry • Organize customer files and maintain order acknowledgments • Expedite shipping to improve customer experience • Participate in cross-functional teams to solve recurring issues

Requirements: • University degree or accredited college diploma • Minimum 3 years of customer-facing support experience • Experience with ERP/order management systems required • Knowledge of electrical components preferred • Must be eligible to work in Canada without sponsorship

Utilize your skills in this role at Eaton, enhancing technical support and customer success initiatives. #J-18808-Ljbffr

📌 Eaton Customer Success Specialist (Mary's Harbour)
🏢 Eaton
📍 Mary's Harbour