If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job area: ManagerialDSV – Global Transport and LogisticsDSV encourages inclusivity and is committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.Location: CAN - Niagara On The Lake, Niagara PkwyJob Posting Title: Supervisor, Customs (Day Shift)Time Type: Full TimeCompensation: Salary starting at $60,000, plus eligible benefits, in accordance with experience and internal equity***This posting is for an existing vacancy***SUMMARYPrimary duty is to provide assistance to the Branch Manager in the day-to-day operations of the Niagara Falls branch during night and weekend shifts.KEY DUTIES AND RESPONSIBILITIESSet up shipments for importing across all modes of transport using SWI/IIDTroubleshoot rejects for all branches after hours and on weekends should they occurManage and approve vacation time and scheduling team members accordingly to shiftsAssist operators with questions regarding clearances, CBSA related issues, and any other inquiries that are brought forwardConstantly check on workflow and confirmation of entries, when dueAdhere to all Standard operating Procedures and Polices set in place by the department and organizationIdentify tasks that require special handling, recommend process improvements, and implement resolutions within assigned scope of responsibilityProvide input and be an active participant at weekly team briefingsPerform Other duties as and when assignedQuality,



Health & SafetySupports organizational commitment to ISO 9001Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.QUALIFICATIONSEducation and ExperienceHigh School Diploma or Equivalent qualificationCertified Customs Specialist (CCS) or working towards the certification2 years of customs brokerage experienceSkills and CompetenciesGood command, both verbal and written, English skills.Ability to create cooperative engagements and active listeningService oriented and able to resolve customer grievancesStrong interpersonal skills, building professional relationships internally and externallyStrong problem-solving skills and analytical skillsAbility to multi-task, plan, prioritize and manage time effectively to meet goals and achieve resultsBoth a team builder and a team-playerExcellent organizational and time management skillsAbility to communicate effectively in a diverse multicultural environment.Act as a role model for DSV values and adhere to the Code of ConductLanguage and Computer SkillsEnglish is the principal language for this position, additional languages may be required in other locations.Ability to communicate effectively in a diverse multicultural environment.Microsoft Office suiteKnowledge of Imanet System, an assetPhysical DemandsProlonged periods sitting and standing at a desk and working on a computerOccasional travel may be requiredRegular working hours apply for this position, at times, working beyond these hours may be required by business needs.Additional Notes / AcknowledgmentDue to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.#J-18808-Ljbffr

📌 Supervisor, Customs (Day Shift) - C$60,000 A Year (Fort Erie)
🏢 DSV
📍 Fort Erie