Company Description RnR Hot Tubs & Spas is a family-owned, service-first company built on values of honesty and integrity. With over 27 years of experience, the business provides Calgary and surrounding areas with quality hot tubs, spas, and related products at competitive prices. The company is supported by an experienced team and strong industry warranty partnerships, ensuring reliable service and customer care.

RnR Hot Tubs & Spas began as a service company called Repair-it Refinishing and has grown into a trusted local provider known for exceptional after-sales support.

Role Description The Sales Specialist is a full-time, on-site role based in the Greater Calgary Metropolitan Area. In this role, the Sales Specialist engages with walk-in and appointment-based customers, assesses their needs, and recommends appropriate hot tubs, spas, accessories, and service packages. Daily activities include conducting product demonstrations, preparing quotations, processing sales transactions, and following up with prospects and existing customers to support long-term relationships.

The Sales

Specialist collaborates with the service team to coordinate installations and after-sales service, maintains showroom displays,



and contributes to sales targets and promotional activities. The role also involves learning product features and benefits, participating in ongoing training, and providing feedback to improve the customer experience.

Qualifications

- Strong Communication and Customer Service skills, with the ability to build trust and rapport with diverse customers.
- Proven Sales experience, including consultative selling and closing techniques in a retail or showroom environment.
- Sales Management and Training capabilities, such as supporting team performance, sharing best practices, and mentoring peers.
- Comfort working in office, with basic computer skills for POS systems, CRM tools, and email communication.
- Ability to stand for extended periods, move showroom inventory with appropriate tools, and work weekends or evenings as needed.
- Previous experience in home improvement, luxury goods, or recreational products is an asset.
- High school diploma or equivalent required; post-secondary education in business or a related field is an asset.
- Demonstrated reliability, integrity, and a customer-focused mindset aligned with family business values.

📌 Sales Specialist (Calgary)
🏢 RNR Hot Tubs u0026 Spas
📍 Calgary