Hi,

Role : Salesforce Senior Architect – Communications Cloud

Location: Toronto, ON .

Travel: Open to candidates willing to travel

Fulltime.

Position Summary

Client is seeking an experienced Salesforce Senior Architect / Consultant with strong expertise in Salesforce Communications Cloud and a deep Telecommunications domain background. The ideal candidate will have hands-on experience with DRO (Decomposition, Rating & Orchestration) and Order Capture, along with proven experience delivering Salesforce Communications Cloud implementations.

Key Responsibilities

- Lead the architecture, design, and implementation of Salesforce Communications Cloud solutions.
- Provide hands-on expertise across DRO (Decomposition, Rating & Orchestration) and Order Capture capabilities.
- Design scalable solutions supporting complex telecommunications products, offers, orders, and fulfillment processes.
- Work closely with business stakeholders, technical teams, and telecom SMEs to translate requirements into scalable Salesforce solutions.
- Define solution architecture, integration patterns, data models, and technical standards.
- Guide development teams on Salesforce best practices, architecture, and implementation.
- Support end-to-end implementation, integration, testing, deployment, and production rollout.
- Identify technical risks and provide recommendations for performance, scalability, and maintainability.




- Ensure solutions align with Salesforce and enterprise architecture standards.

Required Qualifications

- Strong experience as a Salesforce Senior Architect / Salesforce Technical Architect / Salesforce Consultant.
- Hands-on expertise with Salesforce Communications Cloud.
- Robust hands-on experience with DRO – Decomposition, Rating & Orchestration.
- Experience with Order Capture and telecommunications order management processes.
- Proven experience implementing Salesforce solutions in the Telecommunications domain.
- Strong understanding of telecom products, offers, ordering, fulfillment, and service processes.
- Experience designing Salesforce integrations with enterprise systems.
- Strong communication and stakeholder-management skills.
- Ability to work independently and provide technical leadership throughout the implementation lifecycle.

Preferred Qualifications

- Salesforce certifications such as Salesforce Application Architect, System Architect, or Technical Architect.
- Experience with complex enterprise Salesforce transformations.
- Experience working with large telecommunications organizations.
- Willingness to travel to client locations as required.

Thanks and Regards,

Nagendar Mula

[email protected] https://www.linkedin.com/in/nagendar-goud-38680ba6/

4300 Punjab Way, Suite 280, Frisco, TX www.cyberspaceinc.com

📌 Salesforce Senior Architect – Communications Cloud (Toronto)
🏢 Cyber Space Technologies
📍 Toronto