At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.About the PositionThis position is responsible for executing and supporting senior-level collections and credit-related activities for ALS USA Group within the company's enterprise resource program (ERP) applications. The role emphasizes timely cash collections, proactive management of customer portfolios, execution of collections strategies, and strict compliance with company finance policies.Specific ResponsibilitiesManage and execute end-to-end collections activities for a variety of complex customer accounts, in accordance with company policies and ERP controls.Formulate, monitor, and achieve defined collection objectives, including DSO reduction, delinquency reduction, and resolution of long‐outstanding balances.Utilize ERP collections tools to:Review aging, delinquency status, and customer risk indicatorsExecute and track dunning activities, collection strategies, and customer communicationsDocument customer interactions, commitments to pay, and dispute statuses accurately and consistentlyProactively engage customers to:Resolve overdue balancesNegotiate and monitor payment plans within approved authorityIdentify root causes of non‐payment and escalation of risks appropriatelyReconcile payments received against open invoices to maintain accurate account balances.Resolve billing issues and disputes by working closely with project managers, clients and AR team to ensure prompt resolution and maintain positive relationships.Assist the AR Manager in:Monitoring AR aging trends of customer accountsSupporting system implementations, enhancements, and UAT related to ERP, AR and collections processDocumentation, maintenance, and continuous improvement of A/R and Collections processes, procedures, and internal controlsGuide and support teammates in the invoicing process,



sharing knowledge and best practices.Contribute to the streamlining and continuous improvement of invoicing to increase the overall efficiency and accuracy of the AR collections process.Perform other related duties as assigned by the department manager.Required Knowledge, Skills & AbilitiesStrong knowledge of collections practices, credit risk indicators, and customer account management in a corporate environment.Demonstrated ability to manage complex, escalated, and high‐risk customer accounts professionally and effectively.Excellent interpersonal, negotiation, and conflict‐resolution skills.High level of diligence, accuracy, and attention to detail.Strong analytical skills with the ability to interpret aging, trends, and performance metrics.Proficiency with Excel (pivot tables, lookups, aging analysis).Ability to work under pressure, manage competing priorities, and meet tight deadlines.Flexibility to assist across finance departments (such as in general accounting, accounts payable or purchasing).Ability to accurately follow and enforce policies, procedures, and system controls.A positive, team‐player attitude with a solid work ethic.Excellent English communication skills (written and verbal).Preferred QualificationsExperienced in progressive AR collections in a multi‐currency, multi‐branch environment.Handling senior‐level or escalated collections portfolios.Working knowledge of the Oracle's AR & collections, or comparable ERP systems.Completed education in financial accounting or business‐related courses.Physical DemandsAbility to sit at a desk and do general office work,



which includes periodic sedentary responsibilities.Ability to use and view a computer screen for up to 8 hours per day.Ability to communicate via telephone and e‐mail without assistance.Manual dexterity to do repetitive tasks such as data entry.Our Benefits IncludeAn estimated hourly pay of $31.85 CAD at the time of posting. Individual compensation is determined by factors such as job‐related skills, relevant experience, education and/or training.Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)Additional vacation days for years of serviceBusiness support for education or training after 9 months with the companyLearning & development opportunities (unlimited access to e‐learnings and more)Please note: Benefits vary based on employee status.Everyone MattersALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy‐related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.EligibilityTo be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.#J-18808-Ljbffr

📌 Senior Accounts Receivable Representative - C$31.9 An Hour (North Vancouver)
🏢 ALS
📍 North Vancouver