Job Title: SAP Service Business Consultant (SBC)

Job Summary: The SAP Service Business Consultant will be responsible for Rollout,

collecting the requirement, BRD and requirement creation in service business operations.

The candidate should have a minimum of 8 years of experience. This role requires a deep understanding of SAP modules related to customer relationship management, and integration with other business processes. The ideal candidate will work closely with cross-

functional teams to ensure that our SAP systems meet the needs of our service business and drive operational efficiency.

Key Responsibilities:

SAP Rollout:

- o Lead the Rollout of S4 Service Management (SM).
- o Analyse business requirements and translate them into business requirement documents
- o Customize SAP applications to meet specific business needs.
- o Lead Unit test and UAT testing.
- o Collaborate with stakeholders (Template team) to design and implement best
- o Work closely with capability Leads of SAP ie. SD, MM, PP,



FI to ensure seamless integration of SAP solutions.
- o Communicate effectively with stakeholders to gather requirements and provide updates on project status.
- o Participate in cross-functional meetings to align SAP initiatives with business goals.

User Support & Training:

- o Provide training and support to end-users on SAP functionalities and best practices.
- o Act as a point of contact for Business and SAP template team.

Data Migration:

- o Co-ordinate with data migration to work on migration strategy and help team
- o Provide dedicated Hypercare support during the post-Rollout phase to ensure system stability and user satisfaction.
- o Monitor system performance and user feedback closely after go-live, addressing any issues or concerns promptly.
- o Facilitate daily stand-up meetings during Hypercare to discuss issues,

📌 SAP Service Business Consultant (Only (Toronto)
🏢 Ampstek
📍 Toronto