Service Representative (SaskTel Stores - Incented Sales Rep)Location:Moose Jaw, SKNumber of Positions:1Salary:$27.42/hour (Base salary plus the opportunity to earn a yearly incentive commission of up to $6,944)Type of Position:Perm Part TimeClosing Date:06/04/2026Position OverviewRepresents SaskTel in sales incented face‑to‑face residential and business customer contacts. Provides an exceptional customer experience, represents customers’ best interests, and determines customers’ needs, recommends solutions, and finalizes the sale of products and/or services. Completes internal work and procedures to ensure a positive customer experience.Typical Duties & ResponsibilitiesPromote the sale of products and/or services on an initiated and/or demand basis in a competitive environment to meet sales targets.Determine customer needs and recommend solutions, utilizing support personnel as required.Handle device hardware and accessory setup, review customer contracts, and educate customers about their services.Develop and maintain a working knowledge of SaskTel’s products, services, systems, and pricing options.Handle all customer inquiries and complaints, resolving issues professionally and in a timely manner to meet service and productivity targets.Arrange customer security deposits, handle cash and payments, reconcile daily sales and bill payments, and prepare bank deposits.Capture customer requirements, review work orders for accuracy, and correct errors on customer accounts.Participate in sales campaigns and retention activities on an initiated and/or demand basis.Maintain related reports.Manage retail sales, product returns and repairs, trade show participation, equipment demonstrations, product displays,
and attend customer premises as required.Monitor and administer stock inventory for products available through the retail outlet.Assist other internal departments as required.QualificationsWorking knowledge of techniques needed to persuasively promote the sale of products and/or services, typically gained through 2 years experience in a sales role.Excellent communication and interpersonal skills, and the ability to influence, persuade, and deal effectively with others.Working knowledge of SaskTel’s products and services.Analytical, problem‑solving, and decision‑making abilities.Working knowledge of personal computers and various software applications.Ability to multi‑task.Ability to plan and organize in a self‑directed and public environment.Ability to work under continual pressure, and adapt to a constantly changing work setting.Keyboarding skills 20 WPM.Successful completion of prescribed training courses.Culture & ValuesUpholds foundational values of honesty, integrity, and respect.Consistently demonstrates our culture: Think Big, Make a Difference, Focus on Experiences, and working as OneSaskTel Team.This is an on‑site position located at Moose Jaw, SK. Successful candidates must be located within Saskatchewan, but we may consider relocation for out‑of‑province candidates. Flexible work opportunities may be available within the province.We believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity while advancing our mission as Saskatchewan’s leading ICT provider.We value diversity as a key aspect of our culture and are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at
[email protected].#J-18808-Ljbffr
📌 Service Representative (Sasktel Stores- Incented Sales Rep) - C$27.4 An Hour - Part Time (Winnipeg)
🏢 SaskTel
📍 Winnipeg