The roleServiceNow Technical Consultant – ITOM / ITAMAre you passionate about building powerful solutions on ServiceNow that drive real business value? If so, this could be the role for you.We are seeking a ServiceNow Technical Consultant – ITOM / ITAM to drive innovation on the ServiceNow platform by designing smart solutions, leading integrations, and delivering high‑impact technical expertise. This role blends hands‑on development, strategic thinking, and client collaboration to build scalable, secure, and efficient systems.Role & ResponsibilitiesDesign, configure, and deploy ServiceNow solutions using best practices and out‑of‑the‑box capabilitiesLead technical direction across integrations and application development initiativesTroubleshoot issues, perform root cause analysis, and deliver reliable resolutionsEnsure platform integrity, security, and performance across environmentsMentor developers and contribute to project scoping, architecture, and delivery excellenceQualifications (What you offer)Degree in IT (or equivalent experience) with strong stakeholder collaboration skillsSolid understanding of ITIL, CMDB (including health/remediation), and a good understanding of data models such as ServiceNow’s Common Service Data Model (CSDM)Experience with ServiceNow development (JavaScript, Angular, and HTML/CSS)Strong problem‑solving mindset with excellent communication and client‑facing skillsAbility to work independently and in teams, with a proactive, “can‑do” attitudeAdvanced English level, second language is an assetServiceNow certifications (CSA, CAD, CIS‑ITSM, CIS‑DISCOVERY, CIS‑SAM,



CIS‑HAM)Experience leading teams or mentoring developersKnowledge of platform security and integration best practicesFamiliarity with Identification & Reconciliation Engine (IRE) per Data FoundationsHighly organized with strong attention to detailSuccess CriteriaSolution delivery on time and within scopeClient satisfaction score (CSAT)Maintain and expand ServiceNow certifications within defined timeframesCompletion of mandatory internal learning paths and compliance training within deadlinesBillability / utilization rate meeting the practice targetContribution to reusable assets (accelerators, templates, integration frameworks) that reduce future delivery timeOrganizational AlignmentThis role reports to the Technical Team Lead within the ServiceNow Practice TeamWork with architects and Business Process ConsultantsWhat we offerGenerous pay with bonus structureIndependent environment without a lot of red tape where you are empowered to make decisionsSubstantial perks package that includes:Comprehensive health, dental, and vision coverage through ManulifeMental health support and Employee Assistance Program (EAP)Employer‑paid life insurance and long‑term disability coverageRetirement savings support with RRSP and employer‑matched DPSPPaid holidays, birthday off, and a flexible discretionary time off policyWellness programs, learning & development opportunities, and employee perksWinning culture, inclusive environment,



and friendly people all over the worldA remote‑friendly organization, with colleagues working remotely either part or full‑timeTarget compensationTarget compensation for this role will be$100K - $110K CAD(mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates’ qualifications, experience, education, and work location.Job FunctionServicesAccommodationsSoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected]. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision‑making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.#J-18808-Ljbffr

📌 Expert Application Development - C$100,000 - C$110,000 A Year (Winnipeg)
🏢 SoftwareONE
📍 Winnipeg