Are you passionate about innovative technologies such as artificial intelligence, generative AI, and ambient computing? The Amazon Alexa International in Toronto team is looking for a Senior Product Manager to lead the expansion of Alexa+ in Canada. This is your chance to work on products that are making history!Key job responsibilitiesDefine user needs and identify gaps, feature enhancements and opportunities to grow the businessDefine creative, high-quality, simple product roadmaps based on team strategy and visionDevelop and maintain a deep understanding of the market landscape, customer needs, and competitive dynamics in Canada across English and French localesDevelop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and applicationTranslate strategic vision into actionable plans and lead cross‑functional teams to execute on priority initiativesOwn the end‑to‑end customer experience for Alexa Canada across Echo, FireTV, and additional endpointsTrack launches through every step—from experience review and packaging approval, to beta testing, leadership presentations, and customer launchManage prioritization and trade‑offs among customer experience, performance and operational support loadContinuously monitor customer experience performance, identify gaps and improvement areas and build improvement planWork closely with engineering teams and program management to deliver products to the marketProactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA day in the lifeAs a Senior Product Manager, you will have a wide set of responsibilities to ensure our customers are delighted, including launching new Alexa‑powered devices and experiences and making Alexa continuously smarter. This role is equal parts business strategy, product definition, and program delivery. You will need to thrive and deliver results in a highly ambiguous, fast‑paced, and dynamic business environment – operating at all levels of the organization.The ideal candidate will use a combination of analytical skills, cross‑functional understanding, business judgment, technical expertise,



and strategic thinking to define the programs that improve Alexa CA customer experience. You will work closely with many partners such as solution architects, engineering, marketing, content, business development, and legal to ensure customers have access to a world‑class Alexa experience in Canada.About the teamThe Alexa Canada team’s mission is to deliver products and services that are delightful and locally relevant for Canadian customers. We operate within the broader Alexa International organization, scaling Alexa globally while advocating for the unique needs of customers in Canada. Our work spans product launches and feature expansion across both English and French, ensuring that every Canadian customer experiences Alexa as a trusted companion in their daily life.Job OverviewYou are responsible for customer experience with considerable complexity where problems, opportunity, and strategy may not be defined. You take the lead on initiatives and deliver independently. You influence strategic direction, customer adoption decisions, and organization priorities.You champion exceptional customer experiences by partnering with designers and developers while aligning choices with strategic goals and business outcomes. You balance constraints – compliance, localization, and accessibility – with customer experience considerations. You monitor operational health after launch and work with teams to address issues with appropriate urgency.You demonstrate curiosity and a desire to dive deep into the technical aspects of your product. You evaluate technical proposals for strengths and weaknesses, asking the right questions to identify risks and ensure appropriate trade‑offs are surfaced before commitments are made. You understand how AI, including agentic systems,



is reshaping product development and applying this understanding to make better product decisions. You use all means possible, including AI, to accelerate development cycles, make better decisions, and unlock new forms of innovation.You demonstrate high skill at using data to drive decisions. You define success criteria, KPIs and metrics distinguishing between output metrics such as adoption and outcome metrics such as customer satisfaction and business impact. You analyze usage data, performance metrics, customer behavior, and market trends to inform decisions and prioritize roadmap investments. You use AI capabilities to accelerate insight generation while applying critical judgment.Basic Qualifications5+ years of product or program management, product marketing, business development or technology experienceBachelor’s degree or equivalentExperience with end‑to‑end product deliveryExperience owning technology productsExperience owning feature delivery and trade‑offs of a productExperience owning / driving roadmap strategy and definitionSpeak, write and read fluently in FrenchPreferred QualificationsExperience in influencing senior leadership through data‑driven insightsExperience working across functional teams and senior stakeholdersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.Salary and BenefitsThe base salary range for this position is CAD 115,800.00 – 193,400.00 annually. As a total compensation company, Amazon’s package may include other elements such as sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well‑being.LocationCAN, ON, TorontoPosting HistoryPosted: May 12 2026 (Updated 7 days ago)Posted: April 10 2026 (Updated about 1 month ago)Posted: March 30 2026 (Updated about 2 months ago)#J-18808-Ljbffr

📌 Sr. Product Manager, Alexa Canada - C$115,800 - C$193,400 A Year (Winnipeg)
🏢 Amazon
📍 Winnipeg