Co-Op Student - IT SupportReq ID: 28231Vacancy Type: TemporaryContract Duration: September - December, 2026Number of Positions: 8Closing Date: 05/27/2026To be considered for this competition, applicants must be enrolled in a recognized post‑secondary co‑op program and be eligible to complete a Work Term during the specified period. Applicants must be legally eligible to work in Canada. Proof of enrolment in a related program must be uploaded when completing the application.Job SummaryWorking for the City means you are part of something big, something special!! You will be part for a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to deliver on our commitment to the residents, visitors and businesses of Mississauga.Duties and ResponsibilitiesResponsibilities towards TECH HUB/Departmental SupportProvide front line Help Desk support at the Tech Hub counterResolve support calls from clients and update data into Help Desk databaseTriage assigned support calls and client inquiries at the 2nd level and dispatch calls to other support teams as necessaryImaging and Deployment of PC to support PC ReplacementParticipate in PC Life Cycle and IT Asset Management processesPerform other duties as requiredResponsibilities towards Service DeskProvide front line Help Desk Call Centre telephone supportProcess voicemail and email requests for supportLog support calls from clients and enter appropriate data into Help Desk databaseKeep employees and management updated with respect to the current status of the corporate network and enterprise applications and systems through web postings and e‑mail notificationsProvide general assistance to Information Technology staff including following up on requests for information/actionPerform other duties as requiredSkills and QualificationsMust be enrolled in a post‑secondary Information Technology programMust be familiar with a wide variety of software including: Microsoft Windows 10, Microsoft Windows 7, Apple OS X,



Microsoft Office (Word, Excel, Power Point) and enterprise email systems such as Microsoft OutlookHardware knowledge should include personal computers and peripherals such as network printers, scanners, digital cameras, mobile devices such as iPhonesHands on experience with Microsoft Active Directory, networking, client/server and web‑based architectures and PC maintenance/repair is an assetMobile Device Management experience is an assetShould have exceptional customer service skills with a commitment to service excellence, quality and client communicationMust have the ability to attend various City sites; occasional bending and lifting of equipment of up to 40 lbs is requiredThe Hardware Support Services team (3 out of the 5 hires) will be required to have access to a vehicle to travel to various City sitesHourly Rate/Salary: 20.29 - 24.11Hours of Work: 35Work Location: Civic CentreWork Model: This is an on‑site role requiring presence in the office five days per weekOrganization Unit: CPS/Desktop ServicesDepartment/Division/Section: CPS/Corporate Services Dept, CPS/IT Division, Client Computing & Support ServicesNon-Union/Union: Non UnionAll personal information is collected under the authority of the Municipal Act.Equity, Diversity and InclusionThe City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.AccommodationsThe City of Mississauga is an Equal Chance Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.#J-18808-Ljbffr

📌 Co-Op Student - It Support - C$20.3 - C$24.1 An Hour (Winnipeg)
🏢 City of Mississauga
📍 Winnipeg