Lead workforce planning with the Distress Centre Calgary as a Workforce Manager in an on-site, full-time role. Utilize your analytical skills to enhance staffing strategies and optimize resources.

In this permanent position, you will report to the Director, 24/7 Crisis & Navigation. The role focuses on improving workforce planning and organizational effectiveness through data analysis and collaborative efforts. Your insights will drive informed decision-making regarding staffing needs and operational requirements.

Key Responsibilities: • Analyze staffing trends and capacity needs • Prepare detailed reports and recommendations • Lead workforce planning and forecasting activities • Collaborate with internal partners for workforce optimization • Maintain accurate workforce data and improve processes

Requirements: • Bachelor’s degree in business or related field • 5-8 years of experience in workforce analytics • Proficiency in Microsoft Office and data analysis • Robust communication and critical thinking skills • Experience with Genesys Cloud is an asset

Bring your analytical expertise and leadership to make a positive community impact at the Distress Centre. #J-18808-Ljbffr

📌 Workforce Manager at Distress Centre (Calgary)
🏢 Distress Centre Calgary
📍 Calgary