Join DCM as a Level 1 Technology Analyst in Brampton, Ontario. This full time hybrid role focuses on providing technical support and training for the DCM FLEX e-Commerce platform.
Your responsibilities will involve assisting clients with ongoing maintenance and support. You will leverage your technical troubleshooting skills to resolve issues and provide excellent service. Work alongside industry leaders in providing customized marketing solutions, enhancing client experiences across Canada.
Key Responsibilities:
• Provide Level 1 support through phone and email interactions
• Address client inquiries with timely troubleshooting
• Maintain online profiles and support customer catalogs
Requirements:
• Post-secondary diploma with 1+ years of experience
• Strong technical troubleshooting and customer service skills
• Experience with Microsoft Office Suite
Utilize your technical support expertise and communication skills at DCM, a leader in simplified marketing solutions.
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📌 Level 1 Technology Analyst at DCM (Brampton)
🏢 DATA COMMUNICATIONS MANAGEMENT
📍 Brampton