DescriptionPosition:Bilingual Dispatcher (Float)Location: Ottawa, ON or Brampton, ONEmployment Type: Full‑Time (Permanent, benefits eligible)Hours: 37.5 hours per weekInternal posting expires on October 14, 2025.Job summary:The dispatcher will cover all shifts (days, afternoons, evenings) in dispatch when team members are on leave. Responsibilities include direct dispatch of drivers, assignment of route equipment and supplies, managing customer pickup requests, ensuring compliance with the Transportation of Dangerous Goods Act, and completing all assigned administrative duties.Key ResponsibilitiesAssign all vehicles and route equipment to all drivers on a daily basis.Ensure all client reports and supplies are dispatched to all drivers.Ensure route schedules and route manifests are up to date and accurate.Ensure driver compliance with the Transportation of Dangerous Goods (TDG) regulations.Responsible for the care and maintenance of driver communication equipment.Ensure that all drivers maintain daily schedules and take immediate remedial action to reduce and/or eliminate any delays.Act as a back‑up Route Representative as required, performing all assigned duties and responsibilities of the position.Assist with the inspection of vehicles for specimens and ensure that no specimens, reports, and supplies are left in the vehicles.Verify the general cleanliness of the vehicles.Control access to building at rear entrance and complete all associated documentation.Responsible for collecting and depositing cash collection bags from drivers and completing turn‑in logs.Responsible for shipping all internal and external company documents to corporate offices,



vendors and clients.Complete inbound call tracking logs inclusive of full stat tracking process.Collect all driver paperwork and submit to supervisors for review and approvals.Responsible for reporting any health and safety hazards and working in compliance with established safe working practices.Report any defects in equipment or work area to immediate supervisor in a timely manner.Liaise with couriers and ops managers regarding updated schedules/pickup requirements.Perform delivery investigations as required.Manage and track stat schedules and route orders.Work with senior logistics coordinators to ensure accuracy of routes, and service levels are met.Knowledge, Education and ExperienceSecondary school or equivalent education required.Valid driver’s license with clean abstract and a clear understanding of routes and geography.Proficiency in English and French.3‐5 years of related experience – manual dispatching.Proficient with Excel and answering emails.Ability to multi‑task and work effectively in a high‑paced environment with little or no supervision.Valuable telephone manner and ability to diffuse difficult situations with clients and drivers.Ability to make difficult decisions with little or no forewarning without immediate supervisor availability.Good interpersonal skills.Effective, clear and concise communicator who follows up on issued instructions.Ability to work with internal departments and pressures to deliver superior service levels.No discipline communication on file.Note:A criminal background verification must be met as a condition of employment.Pay rate:$21.00 – $26.50 per hour (final offer based on experience and education).#J-18808-Ljbffr

📌 Logistics Bilingual Dispatcher - $21 - $26.5 An Hour (Winnipeg)
🏢 Dynacare
📍 Winnipeg