Senior IT Systems Analyst

Location: Ville Sat Laurent - Hybrid

Department: Information Technology

Reports to: IT Director - Business Applications

We are looking for a Senior IT Systems Analyst to join our growing IT team and play a critical role in bridging business needs and technology solutions across our global operations.

Position Summary

As a Senior IT Systems Analyst, you will serve as a strategic partner to business stakeholders, translating operational and business requirements into scalable technology solutions. You will analyze, optimize, and support enterprise systems that enable core business functions such as manufacturing, supply chain, procurement, logistics, and finance.

This role requires a robust blend of technical expertise, business acumen, and stakeholder management. You will lead system improvement initiatives, support digital transformation projects, and help ensure our enterprise applications deliver maximum value across global operations.

Key Responsibilities Partner with business leaders and cross-functional teams to understand business processes, challenges, and system needs

Gather, analyze, and document functional and technical requirements for system enhancements and new solutions

Design and recommend scalable IT solutions aligned with business objectives and enterprise architecture standards

Lead end-to-end system analysis for projects involving ERP, MES, supply chain, manufacturing, and enterprise applications

Act as a liaison between business users, IT teams, vendors, and external implementation partners

Identify process improvement opportunities to enhance efficiency, automation, and data quality

Support system integrations between enterprise platforms and third-party applications

Analyze system issues, troubleshoot root causes, and coordinate resolution of complex incidents

Develop process maps, workflows, business cases, and technical documentation

Support testing activities including test planning, UAT coordination, defect tracking, and validation

Ensure solutions comply with security,



governance, and regulatory requirements

Mentor junior analysts and contribute to best practices in business analysis and system design

Participate in global digital transformation and continuous improvement initiatives Qualifications Required Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Systems, or related field

7+ years of experience as a Systems Analyst, Business Systems Analyst, or similar role

Experience supporting enterprise systems in a manufacturing environment

Strong understanding of business processes in manufacturing, supply chain, procurement, planning, or logistics

Experience with ERP platforms such as SAP, Oracle ERP, or Microsoft Dynamics 365

Experience with system integrations, APIs, data flows, and enterprise architecture concepts

Strong analytical, problem-solving, and process-mapping skills

Ability to manage multiple priorities in a fast-paced global environment

Excellent communication and stakeholder management skills Preferred Experience managing consultants

Experience with Concur, DayForce, Sharepoint and/or Anaplan Fluence will be considered a key asset

Knowledge of SQL, reporting tools, and data analysis

Experience with cloud platforms such as Microsoft Azure

Familiarity with Agile, Scrum, or hybrid project methodologies

Microsoft tools certifications, other certifications such as CBAP, PMP, ITIL, or any relevant ERP certifications.

Experience avec LIMS What Success Looks Like In this role, success means delivering technology solutions that improve business performance, increase operational efficiency, and support scalable growth across global manufacturing operations. You will be a trusted advisor who helps transform business challenges into strategic digital capabilities.

Why Join Us?

Work for a global industry leader with international exposure

Be part of impactful digital transformation initiatives

Collaborate with diverse teams across multiple regions

Competitive compensation and benefits

Hybrid work schedule

Strong culture of innovation, safety, and continuous improvement

📌 Senior IT Systems Analyst (Montreal)
🏢 PFX Group
📍 Montreal