Senior ITSM & Process Improvement Analyst (St. John's)

Senior ITSM & Process Improvement Analyst (St. John's)

29 Aug
|
Affinity
|
St. John's

29 Aug

Affinity

St. John's

Affinity Group is seeking a Senior Business Analyst to lead the business analysis and requirements elicitation for replacing the ITSM solution. The role collaborates with business and technical stakeholders to document current-state processes, define future-state needs, and support evaluation and selection of a recent platform.

You will craft BRDs, functional and non-functional requirements, user stories, and acceptance criteria, and drive workshops with service desks and IT operations while

📌 Senior ITSM & Process Improvement Analyst (St. John's)
🏢 Affinity
📍 St. John's

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: senior itsm & process improvement analyst (st. john's) / st. john's