Join the University of British Columbia as a Front Desk Service Representative and provide exceptional customer service at residence front desks. This role includes administrative duties and emergency response while promoting community safety.
The Front Desk Service Representative at UBC plays a crucial role in facilitating resident and visitor interactions. With a focus on customer service, you’ll manage check-ins, key distributions, and emergency situations. You will also liaise with various stakeholders, ensuring efficient communication within Student Housing and Community Services.
Key Responsibilities:
• Act as a first contact for residents and visitors
• Manage resident check-ins, checkouts, and guest services
• Respond effectively to residence emergencies




• Administer key sign-out processes and maintain inventories
• Deliver mail and coordinate communication logs
Requirements:
• High school diploma with 1 year post-secondary education
• 3 years of customer service experience in hospitality
• Solid communication and organizational skills
• Ability to handle urgent situations effectively
• Willingness to uphold equity and diversity principles
Enhance your customer service skills while ensuring a safe and welcoming environment at UBC.
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📌 UBC Front Desk Service Representative (Vancouver)
🏢 The University of British Columbia
📍 Vancouver