Reference Number : 1434

Status : Permanent - Full-time

Annual Salary / Hourly Rate : $119 266 - $140 313$

Number of positions to be filled : 1

Application Deadline : 09/13/2026

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.

Reporting to the Director – Corporate Security & Intelligence, the Senior Manager – Corporate Security & Intelligence is responsible for leading VIA Rail’s centralized security communications and intelligence operations. This role oversees the VIA Rail Security Operation Centre (SOC) and a team of Corporate Security Intelligence Analysts, ensuring the safety of passengers, employees, and assets across the network. This person provides strategic direction, operational oversight, and team leadership to ensure effective incident response, threat mitigation, and compliance with security protocols.

RESPONSIBILITIES

Develops and implements policies, procedures and guidelines

- Develops, implements, and maintains VIA Rail’s national intelligence program, security policies, procedures, and security plan to prepare for, prevent, respond to, and recover from threats or unlawful interference with passenger rail transportation;
- Produces intelligence reports and briefings for internal stakeholders;
- Designs and evaluates security exercises, reporting on outcomes;
- Oversees employee security awareness and training programs.

Security Operation Centre Oversight / stakeholders management
- Supervise the dispatch of emergency and non-emergency calls by SOC Agent to external Police services or train Marshals;
- Establish and nurture strong relationships with government agencies, industry partners, and law enforcement authorities across Canada, ensuring timely, respectful, and accurate communication particularly with police services.

Leadership & Team Management
- Lead and manage a team of SOC agents and Corporate Security & Intelligence Analysts;
- Foster a collaborative,



high-performance culture focused on safety, responsiveness, and continuous improvement;
- Provide coaching, training, and performance management to ensure operational excellence and professional development.

Security Intelligence & Analysis
- Guide analysts in monitoring security operations, incident reporting, and compliance with corporate and regulatory standards;
- Supports collaboration and coordination with the Security Operations Center and the two Regional Corporate Security & Intelligence Advisors that overseeing Marshals deployed across the network;
- Review and validate threat assessments, trend analyses, and operational reports to inform strategic decisions.

Technology & Surveillance
- Ensure effective use of surveillance systems and data platforms to support investigations and real-time decision-making including CPIC, RMS, VSS and ACMS;

- Promote the integration of technology tools to enhance situational awareness and operational efficiency.

Compliance & Quality Assurance
- Ensure all activities comply with internal policies and external regulations such as the Passenger Rail Transportation Security Regulations;
- Oversee the creation and maintenance of electronic records and incident documentation;
- Implement quality assurance protocols and conduct regular audits of communications and analytical outputs.

Strategic Contribution
- Collaborate with senior leadership to enhance security strategies and emergency response frameworks;
- Provide insights and recommendations based on data analysis and operational trends;
- Contribute to the development and refinement of security policies, procedures, and training programs.

WHAT WE ARE LOOKING FOR:
- Bachelor’s degree in Criminal Justice, Security Management, Communications, or related field;




- Minimum 10 years of experience in corporate security, emergency communications, or law enforcement, including 2 years team leadership;
- Must be able to obtain, and maintain, a level 2 (Secret) federal government security clearance;
- Must be bilingual (French and English) with fluency in oral, reading, and writing;
- Experience working in risk management, corporate security or law enforcement fields is an asset;
- Formal training in intelligence, analysis, risk management or a Certified Protection Professional (CPPⓇ) certificate is an asset;
- Highly independent and able to operate without clear guidelines;
- Ability to problem solve, be adaptable and innovative;
- Perform tactical, strategic and spatial analysis and make recommendations on the appropriate course of action to attain business objectives;
- Excellent oral communication skills for occasional public speaking engagements and presentations to various stakeholders;
- Excellent written communication skills with expertise in writing reports, proposals and business cases;
- Ability to summarize and present complex information in a coherent and understandable manner, both written and verbally;
- Work in an workplace of deadlines and occasional non-traditional business hours.

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential. If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!

📌 Senior Manager Corporate Security & Intelligence (Ottawa)
🏢 VIA Rail Canada
📍 Ottawa