Network Voice EngineerLocation: Brampton ON (100% onsite)We are looking for an experiencedNetwork & Voice Engineerwith strong expertise in enterprise networking and unified communications. The role involves managing, supporting, and troubleshootingrouting, switching, SD‑WAN, and voice technologiesin a large‑scale enterprise environment, working closely with vendors and internal stakeholders.Technical Skills & ResponsibilitiesNetwork (Mandatory)Configure, manage, and supportenterprise Routers and Switches .Configure and troubleshootrouting protocols, includingOSPF and BGP .Provide operational and implementation support forCisco SD‑WAN (Viptela / Catalyst SD‑WAN) .Perform network troubleshooting, root cause analysis, and performance optimization.Voice & Unified CommunicationsSupport and manageCisco Unified Communications ,Voice Conferencing, andWebexplatforms.Strong understanding ofVoice over IP (VoIP)principles andPBX functionalities .Hands‑on experience with:Cisco JabberCisco Call Manager (CUCM)Cisco Unity ConnectionDialer, ICMCisco PresenceSIP, SCCP,



H.323 protocolsManageCorporate Telephonyenvironments including:Cisco Call ManagerCisco Unity VoicemailVoice GatewaysContact Center TechnologiesExperience working withGenesys Cloud CXandGenesys PureConnectplatforms.Manage Genesys PureConnect components including:User accountsRoles and permissionsAccess controlsAdditional ResponsibilitiesCoordinate withvendorsfor issue resolution, upgrades, and support activities.Participate in incident management, problem management, and service improvement initiatives.Work effectively in fast‑paced operational environments with cross‑functional teams.Required Skills & AttributesStrong troubleshooting and analytical skills.Experience supporting enterprise‑scale network and voice infrastructures.Ability to work independently and collaboratively within operations and engineering teams.Positive communication and vendor management skills.CompensationWe are offering an annual salary of $90,000 to 108,000Legal and Employment RequirementsCognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.Work‑From‑Office PolicyBased on this role’s business requirements, this is a Work from office role with No Hybrid options in a client office based in Brampton, Ontario. Remote is not allowed.Working Arrangement NotesNote: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always beclearabout role expectations.#J-18808-Ljbffr

📌 Network Voice Engineer - C$90,000 - C$108,000 A Year (Winnipeg)
🏢 Cognizant
📍 Winnipeg