Drive customer transitions as a Senior Cash Management Specialist at Sia in Toronto. This crucial role supports corporate and commercial banking customers through a vital banking model transformation.
Sia is seeking a Senior Cash Management Specialist to embark on a client-embedded delivery program at a prominent North American bank. As an integral team member, you will manage the customer transition journey from initial engagement to post-cutover stabilization. Your expertise will enable the client’s sales team to focus on revenue growth while navigating a structured transition.
Key Responsibilities:
• Own a portfolio of customers through their transition journey • Guide customers and manage objections effectively • Coordinate customer readiness for implementation milestones • Collaborate with sales and relationship management teams • Identify upsell opportunities and support account retention
Requirements: • 12+ years client-facing experience in cash management • Proven relationship management experience in banking • Robust knowledge of Canadian cash management products • Ability to manage complex customer transitions • Experience in coordinating onboarding activities
Become a key player in transforming banking relationships with Sia in Toronto. #J-18808-Ljbffr