ServiceTitan is looking for a Senior Manager, Workforce Planning Strategy & Analytics to build and lead our enterprise workforce planning discipline within People Operations. You will be a key driver of the People Operations strategic agenda - partnering with HR leadership, Finance, Talent, and business leaders across the company to integrate workforce data into decisions on financial forecasting, headcount planning, recruitment strategy and global strategy. You'll own the models, frameworks, and operating rhythm that give leadership a clear, data-backed view of the workforce, and you'll help translate that view into strategic recommendations at the highest levels of the org.The ideal candidate is comfortable building capacity and scenario models from scratch, and knows how to operate as both a strategic advisor and a hands-on builder.

You're equally comfortable constructing a forecasting model and briefing senior leaders on what it means for the company's strategy.What You'll DoBuild and lead ServiceTitan's enterprise workforce planning capability, defining the long-term vision, roadmap, and operating model in partnership with FP&A;, HR leadership, Talent Acquisition and business stakeholders.Partner directly with FP&A; to build demand forecasting, headcount, and scenario-planning models that connect workforce decisions to cost, capacity, and business outcomes - bringing rigor and technical structure to what has historically been a manual, spreadsheet-driven process.Diagnose and redesign the messy, cross-functional processes behind workforce and headcount planning - data collection, forecasting cadence, approval workflows - turning ambiguous or broken processes into scalable systems.Own and evolve the data infrastructure, tools, and reporting that power workforce planning, including building pipelines/dashboards that give leadership self-serve visibility into headcount and capacity.Influence senior stakeholders across Finance, HR, and business teams to adopt new models, frameworks,



and ways of working — without relying on direct authority.Prepare and deliver executive-ready analysis and recommendations on workforce strategy, translating complex data into a clear narrative for senior leadership.Partner closely with Finance/FP&A; on headcount governance, budget cycles, and long-term workforce cost planning.What You'll Need6+ years of experience in FP&A;, business/data analytics, management consulting, or a similarly quantitative strategy role — workforce planning experience is a plus but not required.Robust technical/data skills: advanced Excel and financial modeling required; SQL and BI tools (Tableau, Power BI, Looker) strongly preferred.Demonstrated experience building forecasting, capacity, or scenario models from scratch, often with incomplete or messy data.Track record of identifying and fixing broken or manual processes — building scalable, repeatable systems in their place.Strong influencing skills: comfortable driving change and building buy-in across Finance, HR, and business leaders without formal authority over them.Comfortable operating at both a strategic and hands-on level — able to build the model yourself and brief senior leaders on what it means.able to turn complex data into a clear, actionable narrative.Bachelor's degree in a quantitative, business, finance, or related field, or equivalent experience.We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. Flexible time off with ample learning and development opportunities to continue growing your career.

We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Company-paid medical, dental, and vision for you and your dependents, RSP match,



and an employee assistance program.Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.Our Commitment to Inclusion:At ServiceTitan, we celebrate individuality and uniqueness. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.Accommodations are available on request for candidates taking part in all aspects of the selection process.These tools are designed to improve efficiency and enhance the candidate experience.

When you submit your application for the Senior Manager, Workforce Planning Strategy & Analytics position, your candidacy will be considered for all available Senior Manager, Workforce Planning Strategy & Analytics opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: We comply with all applicable minimum wage laws. The expected compensation for this role for candidates residing in Canada is between $138,700 CAD - $208,100 CAD. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location.

In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits. This position may also be eligible for a bonus.Personal Information:ServiceTitan collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as for legal compliance. You can review further details of such collection and use in our Privacy Policy

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📌 Senior Manager, Workforce Planning Strategy & Analytics (Singhampton)
🏢 ServiceTitan
📍 Singhampton