Elevate customer service as an Inside Sales Representative at Fountain Tire in Coquitlam. Engage with customers and provide insights into automotive repair while ensuring a smooth service experience.
As a critical member of the Fountain Tire team, you will greet customers, assess their automotive needs, and facilitate effective communication between customers and technicians. This role demands a strong understanding of tire sizing and maintenance, helping you to recommend relevant services while managing appointment scheduling and customer relations.
Key Responsibilities:
• Greet customers and schedule service appointments promptly • Assess vehicle service histories and recommend repairs • Guide tire selections based on customer needs and specifications • Translate technical jargon into customer-friendly language • Generate cost estimates and manage invoicing with accuracy
Requirements: • 2+ years in a customer-facing automotive role • Robust automotive mechanics and tire knowledge • Proficient in automotive shop management software • Excellent communication skills • Valid driver's license and clean Driver's Abstract
Harness your automotive expertise to deliver exceptional customer service at Fountain Tire in Coquitlam. #J-18808-Ljbffr