Skyridge Corporation is looking for an exceptional Senior Service &

- UX Designer to join us as a subcontractor supporting a major government digital modernization initiative. You’ll work directly with the Government Unit on a multi‑year transformation of housing programs, digital services, and enterprise platforms including Microsoft Dynamics 365 and the Partner Portal. If you’re passionate about human‑centred design, service transformation, and building accessible, intuitive digital experiences that impact thousands of Albertans — this role is for you. What You’ll Do

As the Senior Service &

- UX Designer, you’ll be the design lead embedded within ASHC’s Digital Business Solutions team. Your work will shape the future of housing services across Alberta. Human‑Centred Design &
- Research Lead discovery activities, user interviews, workshops, and usability testing Map current and future state service journeys and blueprints Translate research insights into clear design direction and measurable improvements Create IA, user flows, wireframes, prototypes, and high‑fidelity UI designs Contribute to enterprise design systems (components, tokens, patterns) Ensure accessibility compliance (WCAG 2.2 AA) across all design outputs Digital Service &
- Product Design Design citizen‑facing, partner‑facing,



and internal digital services Simplify complex workflows and improve usability across platforms Align design decisions with business goals, policy requirements, and service outcomes Agile Delivery &
- Design Leadership Work closely with Product Managers, BAs, Developers, Architects, and QA Participate in sprint ceremonies and iterative delivery cycles Facilitate workshops, design reviews, and stakeholder sessions Support design QA and validate implemented solutions What You Bring

Required Experience 10+ years in UX, UI, and Service Design within complex enterprise environments 5+ years supporting digital transformation in government, public sector, or regulated industries Deep experience with user research, journey mapping, blueprinting, and prototyping Experience designing enterprise digital platforms and responsive web apps Proven ability to build and maintain design systems Solid understanding of accessibility standards (WCAG 2.2 AA) Comfortable working in Agile teams and facilitating workshops Education

Diploma or degree in Interaction Design, HCI, UX Design, Product Design, Industrial Design, Graphic Design, Computer Science, or related field.

Tools

Experience with Microsoft Dynamics 365 is an asset Compensation: Hourly rate (negotiated based on experience)

📌 Senior Service and UX Designer (Edmonton)
🏢 Skyridge
📍 Edmonton