Elevate your career as a Senior Technical Analyst focusing on NAS and SAN technologies in a 24/7 monitored setting. This role demands hands-on expertise and quick response to escalations. In this role, you'll be responsible for managing Dell/EMC storage operations, overseeing escalations, and generating reports for Senior Management.

Your extensive technical experience ensures that you can handle incidents effectively, including P1 escalations with a 15-minute response time. You will also assist with data migrations and monitor vulnerabilities daily. Key Responsibilities:

- Monitor 24/7 alerts across various channels
- Handle escalations and certificate renewals
- Generate Dell/EMC storage reports for management
- Review daily and weekend change tickets
- Assist in vulnerability remediation tasks Requirements:
- 10+ years in NAS and SAN technologies
- 5+ years in performance monitoring and reporting
- Experience with On Command Unified Manager
- 3+ years with Service Now integration
- Must be available for expanded hours and holidays Utilize your expertise in NAS/SAN technologies to drive efficiency and performance improvements.

📌 Senior Technical Specialist - Information Technology (Toronto)
🏢 Tekstaff IT Solutions
📍 Toronto