Job Summary

We are seeking a dedicated and customer-focused Service Advisor to join our automotive dealership team.

The Service

Advisor acts as the primary point of contact for customers needing vehicle maintenance or repairs, ensuring a seamless and positive service experience. This role requires solid communication skills, mechanical knowledge, and a passion for delivering exceptional customer service. The ideal candidate will have dealership or mechanic experience and be comfortable upselling services to meet customer needs while maintaining integrity and professionalism.

Responsibilities

- Greet customers promptly and professionally, establishing a positive rapport.
- Listen carefully to customer concerns and accurately document vehicle issues.
- Explain recommended services and repairs clearly, ensuring customer understanding.




- Prepare detailed work orders for technicians, including necessary parts and labor estimates.
- Upsell additional services or maintenance based on customer needs and vehicle requirements.
- Follow up with customers regarding vehicle status and ensure their satisfaction upon completion of service.
- Maintain a thorough knowledge of automotive repair procedures, dealership services, and current promotions.
- Assist in promoting dealership services through effective communication and sales techniques.

Job Type: Full-time Pay: $40,000.00-$60,000.00 per year

Benefits

- Disability insurance
- Extended health care
- Life insurance
- Store discount

Work Location: In person

📌 SERVICE ADVISOR - KINGSTON HONDA/ACURA
🏢 KINGSTON HONDA
📍 Kingston