Position Summary

As a General Manager, you will play an important role in ensuring all guests receive excellent service and quality food. You will assist with food preparation, customer service, cleaning, and maintaining restaurant standards while leading a team of amazing people.

The General Manager is accountable for supervision of all restaurant operations, including operations standards, financial performance, personnel, customer service, and team leadership. This role requires the ability to maintain high standards in a fast-paced environment, while conducting strong leadership and organization.

Key Responsibilities
Oversee daily restaurant operations to ensure efficiency and service excellence
Train, coach, and develop employees
Manage scheduling and labour costs
Ensure food safety, always fresh, and coffee standards are maintained
Internal and external restaurant cleanliness requirements are met
Manage inventory, ordering, and cost control
Address guest concerns and maintain guest satisfaction




Enforce company policies and procedures

Qualifications
Previous restaurant management experience (3+ years required)
Robust leadership and team development skills
Ability to manage operations and meet performance targets
Excellent communication and problem-solving abilities
Strong organizational and time management skills
Ability to work flexible schedule, including evenings and weekends
Food safety certification (or willingness to obtain)
First aid certification (or willingness to obtain)

What We Offer
Competitive salary
Leadership development
Career growth within the organization
Employee meal discounts
Flexible schedule
Health, dental & vision plan
Free gym membership
Discount card (10+ locations)

Join an amazing team today!

Locations: Kent Street & Grafton Street

Pay: $20.00-$24.00 per hour

Expected hours: 44 per week

Work Location: In person

📌 General Manager Charlottetown
🏢 Tim Hortons DP Murphy
📍 Charlottetown