We are seeking a qualified and detail-oriented Receptionist to join our team in the rapid-paced financial services industry. As the first point of contact for clients, you will provide exceptional customer service while efficiently handling administrative tasks. This role requires proficiency in electronic record-keeping.

RESPONSIBILITIES: FOSTER EXCELLENT CLIENT RELATIONSHIPS

■ General reception duties including greeting clients in person and on the telephone in a friendly, business-like manner

■ Maintain a valuable rapport with clients and reinforce the company image in all communications

PROVIDE EXCEPTIONAL CLIENT SERVICE TO CLIENTS

■ Resolve and respond to client concerns and inquiries in a professional and timely manner

■ Ensure all requests are processed correctly and quickly

MANAGE A COMPLIANT AND PRODUCTIVE OFFICE ADMINISTRATION

■ Process mail, prepare client correspondence,



manage database systems; maintain a proficient backroom operation

■ Maintain a compliant records management process for client and business files

■ Order supplies

■ Manage day-to-day office operations as assigned

EXECUTIVE ASSISTANT SUPPORT

■ General administrative support to the advisors as required

SKILLS AND REQUIREMENTS:

■ Proficient in office software applications

■ Strong organizational skills

■ Adaptable to an evolving practice

■ Attention-to-detail

■ Excellent communication skills, both oral and written

■ Customer service centric

■ Highly motivated

■ IFIC and/or LLQP licenses an asset

Job Type: Full-time

Pay: $18.00-$25.00 per hour

Work Location: In person

📌 Receptionist Brantford
🏢 Brittain Group Financial Services
📍 Brantford