Job Summary
We are seeking a bilingual (English and Chinese) Receptionist/Assistant to join our team. Ability to speak Mandarin and/or Cantonese fluently desirable. This role is vital in providing exceptional front desk support, managing administrative tasks, and ensuring smooth communication within our office. The ideal candidate will possess strong organizational skills, excellent customer service abilities, and proficiency in office software. This position offers an chance to work in a dynamic environment where your bilingual skills and administrative expertise will be valued and utilized daily.

Responsibilities
Greet visitors and clients professionally at the front desk, providing a welcoming environment
Manage multi-line phone systems, screen calls, and direct inquiries appropriately
Perform data entry and maintain accurate records using Microsoft Office, and Google Workspace
Handle appointment scheduling and coordinate with staff to ensure effective workflow
File documents systematically and manage electronic filing systems for easy retrieval
Support administrative tasks such as proofreading documents, organizing files, and preparing correspondence
Assist with billing, bookkeeping,



and basic financial record keeping as needed
Provide customer support by addressing inquiries promptly and courteously

Skills
Bilingual fluency in English and Chinese (Mandarin and/or Cantonese) is strongly desirable
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
Strong computer skills including data entry, typing, and familiarity with multi-line phone systems
Excellent organizational skills with attention to detail in filing and proofreading documents
Exceptional customer service skills with qualified phone etiquette
Clerical experience in an office setting is a plus
Ability to multitask efficiently in a fast-paced environment
Strong organizational skills to manage schedules, files, and correspondence effectively

This position is ideal for a motivated individual who thrives in administrative roles requiring bilingual communication skills. We value professionalism, attention to detail, and a friendly attitude to ensure excellent service for our clients and smooth office operations.

Pay: $17.60-$22.00 per hour

Work Location: In person

📌 Receptionist/assistant Bilingual English And Chinese Markham (Canada)
🏢 High Life Heating & Air Conditioning
📍 Canada