Kitchener-Waterloo Full time Permanent Advantages

Our manufacturing client is busy. Reporting to the Customer Service Supervisor you will process customer orders into the ERP system, apply work orders, price check custom orders, connect with customers as required and immediately on late deliveries, prepare shipping files, print backorders, and update shipping schedule.

You will attend daily scheduling meetings to identify current and potential late deliveries and produce daily shipping/delivery reports.

You have previous customer service experience in a manufacturing environment, alpha numeric order entry, worked with an ERP, and are bilingual English/French.

Job Types: Full-time, Permanent

Benefits:
Dental care
Extended health care
In office parking
Vision care

Ability to commute/relocate:
Kitchener-Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Education:
Secondary School (required)

Experience:
ERP systems: 2 years (preferred)
Customer service: 3 years (required)
Manufacturing facility: 2 years (required)

Language:
French (preferred)

Work Location: In person

📌 Customer Service Representative Bilingual Kitchener (Canada)
🏢 Applicants
📍 Canada