CSA JOB DESCRIPTION

About the Role :

As a Team Member in Shipping Services, you will help coordinate the day-to-day operations, responsible for delivering services to our clients. You will play a role in ensuring the smooth functioning of operations, and maintaining high-quality service delivery. This position requires team work, excellent communication abilities, and a proactive approach to problem-solving all while prioritizing safety in the workplace.

Essential Job Responsibilities:

Perform daily shipping and receiving and mailroom activities as prime function of role.

Maintain a positive and collaborative work environment, promoting teamwork, open communication, and a customer-centric mindset

Ensure compliance with company policies, procedures, and regulatory requirements, and uphold ethical standards and confidentiality in handling sensitive client information.

Qualifications:

1 or more years of experience in a similar role, preferably in a client services or operations setting,



with demonstrated ability to work well with other team members.

Excellent communication skills in English, both verbal and written, with the ability to articulate ideas clearly, and build rapport with clients and team members.

Ability to thrive in a rapid-paced, dynamic setting, prioritize competing demands, and adapt to changing priorities or business needs.

Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and experience with online shipping services.

Knowledge of industry regulations, standards, and best practices related to core services, with a commitment to compliance and quality assurance is an asset.

Ability to lift up to 50lbs with assistance as needed.

Commitment to adherence to safety in the workplace

Pay: $18.50 per hour

Expected hours: 37.5 per week

Work Location: In person

📌 Shipping & Receiving Markham
🏢 XBP Global
📍 Markham