Elevate your career with Teads as a Technical Support Engineer, providing crucial second-tier technical support. This Canada-based role focuses on resolving complex issues and driving technical solutions. Join a pioneering team at Teads where your expertise in technical support will make a real difference.

You will handle escalated cases, collaborate with various departments, and ensure high-quality service for brand partners. Your troubleshooting skills and transparent communication will enable seamless campaign execution. Key Responsibilities:
Manage and prioritize technical cases end to end
Analyze issues while coordinating with various departments
Support high-profile brand accounts effectively
Document and share known issues with solutions
Conduct client troubleshooting sessions proactively Requirements:
Experience in ad tech or technical customer support
Proficient in SQL for effective data analysis
Robust interpersonal skills for client interactions
Familiarity with project management tools
Basic understanding of command line tools Support cutting-edge media solutions with your technical skills at Teads.

📌 Technical Support Engineer At Teads Toronto
🏢 Teads
📍 Toronto