Take on a strategic role as Senior Relationship Manager in National Bank Trust’s Fund Services. You will enhance client experiences for investment fund managers throughout Ontario and Western Canada. In this pivotal position, you will leverage your skills in service governance and client relationship management to lead and manage an assigned portfolio.

Responsibilities include overseeing service delivery, driving continuous improvement, and ensuring operational alignment with client expectations. Be part of a team-oriented team dedicated to delivering high-quality service in an agile setting. Key Responsibilities:
Serve as primary contact for key clients
Oversee onboarding and complex initiative management
Establish and drive effective service governance
Manage service performance through KPIs
Mentor team members and enhance capabilities Requirements:
Bachelor’s degree and eight years in the field
Extensive experience with institutional clients
In-depth knowledge of fund operations and compliance
Leadership skills and initiative in team development
Proven experience with SLAs and governance practices Harness your leadership and negotiation skills to propel client relationships at National Bank Trust.

📌 Strategic Senior Relationship Manager Role Montreal
🏢 National Bank of Canada
📍 Montreal