Join NFI Group as the inaugural Service Centre Manager in Brampton, Ontario. Build operations from the ground up while focusing on quality service and team leadership.

In this key role, you will lead the startup and day-to-day management of NFI's recent facility supporting major transit products. Your responsibilities will include recruiting top talent, managing safety protocols, and ensuring smooth operational processes.

This position offers the chance to significantly impact both team culture and service quality in a rapidly growing sector.

Key Responsibilities:
Support the site readiness and service launch activities
Recruit and develop a skilled operational team
Oversee service operations, warranty processes, and maintenance




Maintain robust customer relationships and manage their expectations
Ensure adherence to safety and compliance standards

Requirements:
5+ years of leadership in a relevant service or operations setting
Expertise in managing technical teams and performance outcomes
Excellent communication and organizational skills
Proficient in Microsoft Office and related systems
Experience with service centre operations preferred

Establish a high-quality Service Centre that elevates customer experiences at NFI Group in Brampton.
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📌 Manager For New Service Centre Brampton
🏢 New Flyer
📍 Brampton