Global Zendesk Platform Operations Lead — Ai & Automation Ontario (Canada)

29 Aug

Softcom

Canada

29 Aug

Softcom

Canada

Ingram Micro Canada is seeking a Senior Manager for Business Platform Operations to lead the Zendesk and related business systems, driving AI-enabled support transformation and governance. You will oversee global operations, establish KPIs, and partner with executives on technology strategy.
The role emphasizes scalable leadership, cross-region collaboration, and delivering measurable improvements in customer outcomes and efficiency.
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📌 Global Zendesk Platform Operations Lead — Ai & Automation Ontario (Canada)
🏢 Softcom
📍 Canada

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