Step into the role of Global Incident Manager with Everforth Apex in Barrie or Scarborough, Ontario. Lead a dedicated team in resolving crucial banking incidents.As a key player in this 6-month contract, you will coordinate responses to major incidents for banking applications, ensuring business continuity and minimal disruption. You will leverage your technical knowledge and proactive leadership to drive resolution and engage necessary resources. Your ability to communicate effectively at all levels will be essential.Key Responsibilities:
Lead triage efforts for high-severity incidents
Document actions and manage incident communications
Coordinate forensic analysis and expert engagement
Guide teams to timely resolution of critical issues
Maintain accountability across organizational boundariesRequirements:
Significant experience in Major Incident Management
ITIL Certification essential
Robust analytical and problem-solving skills
Capability to work under pressure
Excellent negotiation and communication skillsDrive excellence in incident management and support the critical needs of Everforth Apex’s clients.#J-18808-Ljbffr

📌 Global Incident Management Specialist Toronto (Canada)
🏢 Apex Systems
📍 Canada