At Small Victory, our mission is straightforward: to be the best part of someone’s day. We focus on quality, consistency, and thoughtful hospitality in a rapid-paced café environment. We are passionate about artisanal baking, exceptional coffee, and creating a welcoming space for our community. The Role

We’re looking for a General Manager to lead store performance across guest experience, team development, and financial results. This is a hands-on leadership role responsible for running all aspects of the business, perfect for someone who thrives on the floor rather than behind a desk. What You’ll Do

Lead & Develop:

Manage, train, and mentor a high-performing team of Assistant Managers, Supervisors, and Baristas. Elevate the Experience:

Ensure a consistent, high-quality guest experience across all shifts and touchpoints. Drive Operations:

Oversee daily service flow, staffing, and on-the-floor troubleshooting. Manage the Metrics:

Control labour, COGS,



and inventory to meet KPIs and overall financial store performance. Uphold Standards:

Maintain impeccable cleanliness, organization, and brand consistency. What We’re Looking For

Experience:

1–3+ years of management experience in a café, restaurant, or high-volume retail environment. Leadership:

A proven track record of team development and conflict resolution. Business Acumen:

Solid understanding of labour management, cost control, and daily operations. Adaptability:

The ability to perform and keep a cool head in a fast-paced, high-volume environment. Opportunity to lead and grow a strong team within a celebrated local brand. Autonomy to run your store and drive tangible results. Discounts on our award-winning coffee, bread, and pastries. Dental care Discounted or free food Extended health care Life insurance Paid time off

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📌 Cafe General Manager (Winnipeg)
🏢 Push Operations
📍 Winnipeg