Explore an exciting career with Parallels as a Senior Technical Account Manager. In this fully remote role, you'll lead implementations and ensure seamless technical support for our clients. At Parallels, we are seeking an experienced Technical Account Manager to spearhead customer onboarding and provide expert technical guidance.

Your role involves collaborating on solution deployments, architecting systems with security and networking considerations, and designing technical delivery plans. You will become a vital part of ensuring customers receive the best possible service with high-performing systems. Key Responsibilities:
Lead implementation and onboarding of Parallels RAS
Architect deployments aligned with customer infrastructure




Design and execute detailed delivery plans and validations
Build and maintain technical documentation for implementations
Provide technical leadership and guidance to customers

Requirements:
Degree in Computer Science or related field
Hands-on experience with Microsoft Remote Desktop Services
Knowledge of Citrix and virtual desktop platforms
Experience with Microsoft Azure or AWS
Robust communication and technical writing skills

Bring your technical expertise and customer focus to Parallels as a Senior Technical Account Manager.

📌 Senior Technical Account Manager At Parallels Mississauga (Canada)
🏢 Parallels
📍 Canada