About PSA BDP

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Position Overview The Customs Coordinator / Rater is responsible for providing support to the customs operations team, specifically in managing the processing of shipments and ensuring accurate tariff classification, valuation, and compliance with regulatory requirements. The role involves coordinating customs entries, managing relevant documentation, and supporting the seamless flow of goods through the customs clearance process.

The Customs

Coordinator / Rater plays an integral role in ensuring that all customs-related activities are processed efficiently, accurately, and in compliance with international trade laws.

Responsibilities

Customs Documentation and Processing

- Assist in the preparation and submission of customs declarations, ensuring timely and accurate filing of import and export documents.
- Review and verify all customs paperwork, including invoices, packing lists, and other necessary documentation, to ensure compliance with regulations.
- Classify goods based on their tariff codes and assess the proper value for customs duty calculations.
- Ensure all shipments are in full compliance with international, federal, and local customs regulations, including tariff codes, duties, and taxes.
- Coordinate with internal teams and external customs brokers to ensure a smooth customs clearance process.

Compliance and Risk Management
- Assist in maintaining up-to-date knowledge of customs laws and trade regulations to ensure compliance with all applicable guidelines.
- Ensure the accuracy of shipment data, customs entries, and duty assessments, reducing the risk of fines, delays, or disruptions.
- Track and report any discrepancies or errors in customs documentation and work to resolve them promptly.
- Ensure that all required export and import permits, licenses, and other compliance documents are in place.

Tariff Classification and Valuation




- Review shipments to ensure classification matches customer HS database and current Customs Tariff.
- Collaborate with internal teams and clients to confirm the accuracy of product descriptions and value declarations to ensure proper duty assessment.
- Continuously assess tariff changes, working closely with senior customs personnel to stay compliant with evolving trade regulations.

Customer Service and Communication
- Serve as a point of contact for both internal and external stakeholders regarding customs procedures and documentation requirements.
- Communicate effectively with carriers, vendors, and customers to address any customs-related issues or delays.
- Collaborate with the CHB, operations and 3rd party vendors to ensure customs-related activities end to end are completed.

Data Entry and Record-Keeping
- Ensure that all customs-related data, including import/export entries, documentation, and clearance status, is entered accurately into the company’s system.
- Maintain up-to-date and organized records of all customs documentation and communication for easy retrieval and audit purposes.
- Provide regular reports on customs activities, including outstanding shipments, delayed clearances, Day 5 non-conformance or compliance issues.

Process Improvement and Efficiency
- Support the team in identifying inefficiencies within customs processes and work with leadership to implement improvements.
- Propose process optimizations that can streamline customs procedures, reduce clearance times, and minimize administrative burden.
- Ensure that all customs-related processes are well-documented, standardized, and continuously improved for greater efficiency.

Collaboration and Support
- Work closely with internal teams, including Accounting/Finance, operations, and 3rd Pary Vendors, to ensure smooth flow and timely clearance of shipments.
- Assist senior customs coordinators and managers with any special customs projects or high-priority shipments as required.
- Contribute to team training by sharing knowledge of tariff classification, compliance, and customs documentation.
- Support senior team members with reporting and analysis of customs-related performance metrics.

Problem-Solving and Issue Resolution
- Resolve discrepancies in CHB data by reporting non-conformance issues.
- Address and resolve any issues that arise during the customs clearance process, including incorrect classification or misfiled documentation.




- Escalate complex customs issues to senior personnel when required for prompt resolution.

Job Requirements

Education and Licensing

- Associate degree or higher in Customs, Logistics, Supply Chain Management, Business Administration, or a related field (preferred).
- Strong understanding of trade compliance, customs regulations, and the Harmonized System (HS) tariff codes (required).
- CCS or other certification in customs brokerage required.

Professional Experience
- Minimum of 5 years of experience in customs brokerage.
- Familiarity with import/export documentation, customs procedures, and regulatory compliance requirements.
- Strong understanding of the Harmonized System and tariff classification.
- Robust understanding of Customs Brokerage software CargoWise.

Skills and Competencies
- Attention to detail and accuracy, particularly in data entry and document verification.
- Strong organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines.
- Basic knowledge of customs clearance software and logistics management systems.
- Ability to work well independently and as part of a team, with strong communication skills.
- Proactive problem-solving skills, with the ability to address issues efficiently and effectively.
- Strong customer service skills, with the ability to communicate clearly and professionally with clients, vendors, and other stakeholders.

Please visit our website: www.bdpinternational.com

Physical Capabilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is considered to be sedentary, and no unusual physical requirements are necessary to perform daily tasks.

While performing the duties of this job, the employee frequently is required to sit, stand, walk, bend, reach with hands and arms, vision abilities, hear, speak and read. The employee is regularly required to use but is not limited to computer, fax machine and phone. The employee must occasionally lift and/or move up to 10 pounds.

Please note: There is no relocation or immigration assistance associated with this opening.

Compensation based on experience.

We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.

Please visit our website: www.bdpinternational.com

This is a great opportunity to advance your career! Come join our growing BDP team!

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📌 Sr. Customs Rater (Calgary)
🏢 PSA BDP
📍 Calgary