Date Posted: Aug 26, 2026

Preferred Location: Iroquois, ON, Canada

Alternate Location(s): N/A

Internal Requisition ID: 2026-217

Requisition Type: Replacement Position

Remote Type: No Remote

On Call Required: No

Travel Required: No

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Description

Why You’ll Love Working at Ross Video:

At Ross Video, you’ll be part of a team energized by innovation, building the cutting-edge technology that powers the world’s most watched live productions and events. Our products are designed to be intuitive, reliable, and to deliver exceptional results—because our customers’ success is everything to us. If you’ve ever watched live television, breaking news, major sports, or a Hollywood award show, you’ve seen our technology in action.

Join us behind the scenes and help make unforgettable live moments possible.

Senior Manufacturing Quality Assurance Specialist Job Overview The Senior Manufacturing Quality Assurance Specialist is responsible for providing technical leadership and expertise for quality-related initiatives within manufacturing operations. This role serves as a senior individual contributor and key driver of quality, process improvement, and operational excellence, working across functions to improve product and process performance and embed a strong culture of quality throughout the organization.

The Senior Manufacturing Quality Assurance Specialist leads complex quality investigations and improvement initiatives, applies advanced quality engineering methods to manufacturing challenges, and provides technical guidance to cross-functional teams. The role works closely with Manufacturing, Engineering, Supply Chain, and other stakeholders to develop, implement, and sustain quality systems, processes, procedures, and controls that improve performance, ensure compliance, reduce risk, and lower the cost of quality.

The successful candidate will combine strong technical quality expertise with the ability to influence, facilitate, and lead initiatives across the organization without relying on direct authority.

Duties and Responsibilities Quality Leadership & Continuous Improvement

- Provide senior-level quality engineering expertise and technical leadership in support of manufacturing operations, product quality, and continuous improvement.
- Lead and facilitate complex quality improvement initiatives using structured problem-solving and data-driven methodologies to improve manufacturing performance and quality outcomes.
- Support the ongoing development and improvement of the Quality Management System (QMS), ensuring alignment with internal requirements, industry standards, and applicable regulatory requirements.
- Plan, conduct, and support quality and process audits, identify systemic gaps, and drive effective corrective actions and follow-through.
- Lead complex Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) activities, ensuring root causes are supported by evidence and corrective actions are effective and sustainable.
- Perform management system and process analysis to identify systemic inefficiencies, risks, recurring issues, and opportunities for improvement across the QMS and manufacturing environment.
- Develop, implement, and improve process controls and quality assurance methods to improve product consistency, process capability, and manufacturing performance while reducing variation.
- Apply quality engineering tools and methodologies to analyze manufacturing processes, identify failure modes and sources of variation, and recommend technically sound solutions.
- Provide technical guidance and mentorship to engineers, manufacturing personnel, inspectors, and other stakeholders on quality tools, methodologies, and structured problem-solving.
- Analyze cost of quality, including internal and external failure costs,



and identify and lead initiatives that reduce quality-related costs and operational waste.
- Conduct and support quality reviews of manufacturing processes, materials, components, and finished products to identify risks and opportunities for improvement.
- Leverage quality data, statistical analysis, and performance metrics to identify trends, prioritize improvement opportunities, and support fact-based decision-making.
- Define and monitor quality and process performance metrics, identifying emerging issues and initiating appropriate corrective or improvement activities.
- Support the development, review, and maintenance of standard operating procedures (SOPs), work instructions, inspection criteria, quality plans, and other controlled documentation.
- Support effective document control practices to ensure quality documentation remains accurate, current, accessible, and compliant with QMS requirements.
- Partner with cross-functional teams on new product introductions, manufacturing changes, process improvements, and product quality issues, ensuring quality requirements and risks are appropriately addressed.
- Serve as a subject matter expert for quality engineering, promoting best practices and helping strengthen quality capability across the organization.
- Champion a culture of continuous improvement, prevention, and quality at the source, influencing stakeholders at all levels to improve quality outcomes.

Required Knowledge, Skills &

Experience

- Bachelor's degree in Quality Engineering, Industrial Engineering, Mechanical Engineering, Electrical Engineering, or a related technical discipline.
- 5+ years of progressive quality engineering experience in a manufacturing setting, including demonstrated experience independently leading complex quality initiatives and investigations.
- Strong technical knowledge of quality engineering principles, manufacturing processes, process controls, and continuous improvement methodologies.
- Demonstrated expertise in Root Cause Analysis (RCA), CAPA, structured problem-solving, and process auditing.
- Working knowledge of international quality management standards, including ISO 9001, and experience applying QMS requirements within a manufacturing environment.
- Demonstrated ability to lead and deliver cross-functional quality and process improvement projects from problem definition through implementation and verification of effectiveness.
- Advanced proficiency with quality tools and methodologies such as:
- 8D
- 5 Why
- Ishikawa/Fishbone
- Pareto Analysis
- Control Charts/SPC
- Process Capability Analysis
- Measurement Systems Analysis (MSA)
- Failure Modes and Effects Analysis (FMEA)
- Risk-Based Analysis

- Strong analytical skills with the ability to interpret manufacturing and quality data, identify trends, distinguish symptoms from systemic causes, and translate analysis into effective actions.
- Strong understanding of statistical methods and data-driven decision-making as applied to manufacturing and quality engineering.
- Demonstrated ability to operate as a technical leader and subject matter expert, influencing decisions and driving action without direct reporting authority.
- Excellent written and verbal communication skills, with the ability to clearly communicate complex quality and technical issues to both technical and non-technical audiences.
- Strong facilitation skills and demonstrated ability to lead cross-functional problem-solving activities and build alignment among diverse stakeholders.




- Detail-oriented with a strong commitment to product quality, process discipline, and sustainable solutions.
- Results-driven and proactive, with the ability to independently manage multiple priorities, investigations, and improvement initiatives.
- Strong interpersonal and collaboration skills with the ability to build credibility and effective working relationships across Manufacturing, Engineering, Supply Chain, and other functions.
- Demonstrated commitment to continuous improvement, prevention-based quality, and data-driven decision-making.

Preferred Knowledge, Skills &

Experience

- ASQ Certified Quality Engineer (CQE) or equivalent professional certification.
- Certification or formal training in Six Sigma, Lean Manufacturing, ISO 9001 auditing, or related quality and continuous improvement methodologies.
- Experience with Statistical Process Control (SPC), Design of Experiments (DOE), advanced Measurement Systems Analysis (MSA), process capability analysis, and statistical software.
- Experience supporting New Product Introduction (NPI), design/manufacturing changes, supplier quality, or production readiness activities.
- Experience facilitating FMEA, risk assessments, and Design for Manufacturing (DFM) / Design for Quality (DFQ) reviews.
- Demonstrated experience mentoring or coaching others in quality engineering tools, structured problem-solving, and continuous improvement.

Why Ross At Ross, we help our customers create compelling live video productions seen by billions around the world. We offer competitive compensation, comprehensive benefits, flexible work arrangements, wellness programs, career development opportunities, and an employee share ownership program. Most importantly, you'll be part of a team passionate about innovation, quality, and collaboration.

What We Offer

Ross provides competitive compensation, comprehensive benefits, and the flexibility you need to do your best work, including flexible hours, generous paid time off, and a wellness allowance. You’ll also have the opportunity to share in our success through our employee share ownership program and grow your career with ongoing learning and development support. We value connection and collaboration, with plenty of events and opportunities to build relationships across the company.

Most importantly, you’ll be part of a team that’s passionate about what we do and how we do it.

Salary Information

The pay range for this role in Canada is: $82,000- $120,000 CAD The listed salary reflects the pay range for a role based in Canada.

Compensation may differ based on alternate locations if listed. Final compensation will be determined by location, skills, experience, knowledge, and role-specific qualifications, and may be adjusted to recognize candidates accordingly. If your experience or compensation expectations differ from the posted range, we still welcome your application.

Use of Artificial Intelligence in Hiring

Ross uses a secure, closed AI system to support recruitment. Your information is protected and used only to help us efficiently identify qualified candidates. We encourage all applicants to apply, even if you do not meet every requirement - if you bring relevant skills, enthusiasm and a willingness to learn, we want to hear from you.

Our Commitment to Fostering an Inclusive Environment

We want you to bring your authentic self to work, regardless of race, color, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. Inclusivity drives innovation and creativity, and that’s something we’re passionate about!

If you require accommodations throughout any stage of the recruitment, assessment, and selection process, please contact our Talent Acquisition team at [email protected] , and we will make all reasonable efforts to accommodate your request.

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📌 Sr. Manufacturing Quality Assurance Specialist (South Dundas)
🏢 Ross Video
📍 South Dundas