We’re Sonesta International Hotels, the 8th largest hotel company in the U.S. — and growing quick.Job Description SummaryThe Room Attendant sets the tone for Sonesta’s mission by always going above and beyond for our guests. The role’s primary responsibility is to maintain and clean guest rooms. The Room Attendant shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with amazing moments. The ideal candidate has a passion for hospitality and providing exceptional guest service.Work EnvironmentGuest rooms with potential for guest-facing contact.Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling and reaching.Ability to stand during entire shift.Expected Hours of WorkMust be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights).Ten hour shifts sometimes required.Education and ExperienceHousekeeping experience in hotels preferred.Principle Duties and Responsibilities (Essential Functions)Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.Clean and service rooms and areas according to established Sonesta standards and procedures including; making beds, dusting, vacuuming, disinfecting, sanitizing, removing trash, sweeping, mopping and polishing.Complete all pre-cleaning duties, including but not limited to; replenishing guest supplies, prepping cleaning supplies,



and linen for housekeeping shift.Replenish chemical bottles.Check stocking levels of all consumables and replace when appropriate.Protect company assets and make sure equipment is working correctly.Complete accurately, and in a timely manner, any assigned paperwork.Report room status through hotel established system.Notify supervisor of any missing items from the guest room (irons, hair dryers, ice buckets, remote controls etc.).Notify supervisor on any damages, defects, needed maintenance repairs and disturbances.Deal with reasonable complaints/requests with professionalism and patience.Handle all lost and found items according to established procedures.Ensure overall guest satisfaction.Display professional appearance and demeanor at all times.Adhere to all housekeeping procedures and company policies.Attend departmental pre-shift and mandatory meetings.Ensure all amenities in checkout rooms are replaced and put back in order.Perform other duties as requested by management.Qualifications and SkillsExcellent organizational skills and attention to detail.Prioritization and time management skills.Able to maneuver linen carts weighing up to 140lbs.Able to work quickly without compromising quality.Ability to work with little supervision and maintain a high level of performance.Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Ensure overall guest satisfaction.Pay Range$22.03 to $24.48 per hour.



This role is unionized.BenefitsSalaried FTE BenefitsFood and Beverage DiscountRRSP MatchDrycleaningCompetitive Medical and dental benefitsCompetitive Extended health care coverageVarious employee perks and benefitsTuition reimbursementEmployee Assistance ProgramCompetitive Short- and Long-term disability programPaid vacationPaid sick daysEmployee discounted hotel rate – for all Brands within the companyUnionized FTE BenefitsFood and Beverage DiscountRRSP MatchTool and shoe reimbursementCompetitive Medical and dental benefitsCompetitive Extended health care coverageVarious employee perks and benefitsTuition reimbursementEmployee Assistance ProgramCompetitive Short term disability programPaid vacationPaid sick daysEmployee discounted hotel rate – for all Brands within the companyUnionized PTE BenefitsFood and Beverage DiscountEmployee discounted hotel rateTool and shoe reimbursementVarious employee perks and benefitsEmployee Assistance ProgramEqual Opportunity EmployerWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the following protected grounds under the Ontario Human Rights Code or any other characteristic protected by local, Provincial, or Federal laws, rules, or regulations.AgeAncestry, colour, raceCitizenshipEthnic originPlace of originCreedDisabilityFamily statusMarital status (including single status)Gender identity, gender expressionReceipt of public assistance (in housing only)Record of offences (in employment only)Sex (including pregnancy and breastfeeding)Sexual orientationAccessibility for Ontarians With Disabilities Act (AODA)The Yorkville Royal Sonesta Hotel is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you need accommodation, please let Human Resources know.#J-18808-Ljbffr

📌 Part-Time Room Attendant - $22.0 - $24.5 An Hour - Part Time (Winnipeg)
🏢 Sonesta International Hotels
📍 Winnipeg