Drive customer satisfaction and platform adoption as a Customer Success Manager at Motion. Collaborate with creative strategists and performance teams to enhance the user experience using AI. As part of Motion's team, you'll focus on equipping clients with the knowledge to maximize the AI-driven platform.

Engaging directly with direct-to-consumer brands and agencies, you'll identify challenges in their workflows and provide tailored solutions. Reporting to the Client Success Team Lead, you’ll actively contribute to fostering cooperative client relationships. Key Responsibilities:
Implement educational onboarding sessions for clients
Create custom reports based on client needs
Keep clients informed about feature updates
Pinpoint inefficiencies in client strategies
Engage in thought leadership through content creation Requirements:
2–3 years in customer success or high-volume account management
Excellent organizational and communication skills
Familiarity with B2B SaaS settings
Experience in media buying or performance marketing
Curiosity and initiative in learning AI applications Empower clients to achieve their creative goals and leverage AI advancements at Motion.

📌 Motion Customer Success Manager Role Montreal
🏢 Motion
📍 Montreal