Duties include:
Answer phone, return messages
Processing referrals and responding to phone inquires
Experience in Medical Records EMR such as Accuro is an asset
Knowledge of OHIP and 3rd party billing
Booking hospital surgeries/procedures in Novaris
Maintain, update and filing patient charts; Review patient charts are complete for clinic day.
Review clinic notes for typos.
Greet patients, update patient profiles, maintain efficient flow of patients, during clinic .
Invoice Patient/Client for uninsured services. Collect and record cash/cheque payments
Call patients with appointment times, and first post operative day.
Order medical supplies, keep clinic / doctor supplies available.
Managing correspondence/email files on behalf of Doctor
Maintaining quality improvement data base.
Maintain Doctor's calendar updated.
Maintain doctors personal files in order.

Ideal attributes:
Ability to work in a rapid-paced, ever-changing work setting while maintaining excellent customer service and communication skills
Ability to think quickly and creatively and be eager to learn and take initiative




Excellent ability to communicate well with patients and colleagues and be a team player
Detail-oriented to ensure flawless accuracy
Self-motivated to complete tasks in a timely manner
Dedicated to making patients happy and exceeding expectations
Punctual and reliable
Ability to multi task and work independently
Solid computer literacy and digital file management skills;
Time management skills/the ability to juggle multiple priorities.
Ability to demonstrate complete confidentiality with respect to client privacy.
Excellent written and verbal communication skills;
Ability to work independently with out constant supervision.
Pay: From $21.00 per hour

Application question(s)
Are you located with in 50 km of Kitchener/Waterloo
Do you have good computer skills?

Education
Bachelor's Degree (required)

Experience
Medical office : 1 year (required)

Licence/Certification
office administration certificate or diploma (required)

Work Location: In person

📌 Medical Office Assistant Waterloo
🏢 MTJ Med Prof
📍 Waterloo