Join Rogers Sports & Media as a Senior Manager, Media Support Services. Spearhead a dedicated team to ensure seamless media delivery and exceptional customer satisfaction. In this pivotal role, you will manage the support team monitoring media platforms.

Your responsibilities involve resolving network incidents, enhancing team capabilities with up-to-date tools, and conducting training on systems. Furthermore, you will collaborate with other departments to continuously improve operational efficiencies, ensuring that content reaches audiences across all platforms. Key Responsibilities:
Supervise the monitoring of the Media Network
Report and analyze network incidents affecting services
Provide best-in-class support tools for the team
Facilitate training for recent system implementations
Collaborate with peers for process improvements

Requirements:
Proven experience in Service Assurance and Network Operations
Expertise in Broadcast and IT network routing
Excellent diplomatic communication skills
Ability to thrive in high-pressure situations
Experience managing critical broadcast duties

Your expertise will shape the future of media operations at Rogers, enhancing both collaboration and delivery.

📌 Media Operations Support Senior Manager Toronto
🏢 Rogers Sports u0026 Media
📍 Toronto